Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

August 27, 2016

Love that I can customize certain aspects for free!

Hazelmoonfly
United States
Over 4 years using the app
August 22, 2016

Easy to use and to link with other apps for less manual steps.

Tono A Tono
United States
Over 4 years using the app
September 7, 2016

I love the app but I wish the upgrades were more affordable to us in South Africa, please oh please consider us :-)

Samiiika
South Africa
Over 4 years using the app
August 28, 2019

It's a really good app and works very well. Installation was very simple and setting it up was easy. The only reason I have not rated 5 stars is that it would be nice to be able to add on say other features you need when on a lower tier. For example, we would really like VIP rewards but we are on the Starter package. For us $599 a month is simply out of reach at the moment but we would be willing to pay for the feature.

9 for 9
United Kingdom
Over 4 years using the app
Smile.io replied August 29, 2019

Hey there, thanks so much for your review and feedback! We love hearing your suggestions! :)

November 9, 2016

New to this app but seems good so far

Ashley Myers
United States
About 4 years using the app
June 6, 2016

Simple and nice app. Easy to set up as well. Could have done better with interface.

Moderee
Malaysia
About 4 years using the app
May 11, 2016

Having a reward program is such a great idea and Sweet Tooth makes it easy and explains everything so clearly. I can't wait to see how well this will work out for my store.

Joa Bath And Body
Canada
About 4 years using the app
March 24, 2022

Great customer service! My issues are resolved quickly any time I reach out for assistance. Much appreciated :)

Just Thrive
United States
About 4 years using the app
Smile.io replied March 25, 2022

Thank you so much for the review! We're happy to hear we're always able to quickly resolve your questions 😄

June 11, 2017

pretty great app. It would be a lot better if discount codes were automatic.

Avas Tarts
United States
Almost 4 years using the app
April 15, 2016

Very simple to set up, only problem we have is that being based in the UK we need pound signs not dollars!

Ashlyns Shop
United Kingdom
Almost 4 years using the app