Smile: Loyalty & Rewards , 5,976 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.
Refine
-
By rating
Jade was extremely helpful with adding the App to my checkout on Shopify. I really appreciate the support!!
So glad to hear Jade was able to help you with adding Smile to your checkout experience!
If you need anything else, we're happy to help 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie
Thank you for your review! I'm so glad that I could help :)
Angie - Smile Team✨
Jade was very helpful in getting my issue figured out!
Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team ✨
Love this app. Customers enjoy it as well. David from support has been very helpful!
Thank you so much for your kind words. We really appreciate it, and we agree David is awesome.
Thanks again
The Smile team
Lynn P was quick to respond to my questions and concerns. She was helpful with her step by step knowledge of getting me set up properly for my business.
Thank you so much for sharing, we are happy that we were able to help. We think Lynn is super awesome too! 💖
If you need any help, please do not hesitate to reach out.
Easy to use and works as intended.
Support team is helpful and will try to solve the problems you have with the app until it is no longer a problem. They'll also help you understand anything you have questions about the app. Highly recommended!
Thank you so much for the 5-star rating 💖
We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
It's working out fine - the customers seem to know what they're doing too
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
Amazing experience!
Lisa was very patient and helpful. Our team appreciates her and her assistance.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Customer service is available, friendly & responsive. Thank you for making my customers happy!
Thanks for leaving us a review! We're happy to be available, friendly, and responsive. It's what we do 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨