Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,536)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Smile has been an amazing experience and tool for my business providing a rewards program.
Thank you for taking the time to leave a review! We really appreciate the 5-star rating! 💛
I am just launching the app so had a lot of questions during set up. Shelby was extremely quick to respond and helpful in guiding me through the process and what would work best for us!
We are so glad Shelby was able to assist you! Thanks for your lovely review!
The definition of you get what you pay for. Slightly more than some of the competitors but the product and service is absolutely amazing, with all the best integrations.
We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)
Smile has been a great addition to our Shopify shop to help engage and retain our current customers. The Smile customer support team continues to be helpful in answer any questions or concerns that I have. Thanks, Lynn!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Quick, professional, helpful and excellent service! I can highly recommend Lynn P from Customer service. I will definitely recommend Smile Loyalty and Rewards to other website owners. Thanks
We are so glad Lynn was able to assist you quickly, hope you enjoy the app :)
We appreciate the clean and elegant design of smile.io. We have installed smile.io in all of our Shopify stores, which not only helps us maintain better customer relationships but also brings real value to our customers — because through smile.io, we offer more discounts to our customers. We believe that smile.io has reached the highest standard of Shopify apps, and whenever we encounter an ugly or inefficient app, we think about how great it would be if the smile.io team designed this product or feature instead. :)
Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!
It was great working with the Team. The issue with our customer has been resolved. Thank you, Angie!
Thank you so much for taking the time to leave a review! We really appreciate it 💖
Angie and the Smile Team ✨
Great service, very quick to deal with issues, Lynn was great, professional and patient, solved a big problem I had, highly recommend this product!
We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))
I wanted to thank you guys for some elite customer support. Lynn P went above and beyond to solve my issue, super fast and very personable - Thanks again!
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
The staff at Smile.io were quick to respond, and a delight to deal with. The plugin itself seems solid, I've been on the free tier for a few months now, but it's never caused any issues and eventually I'd like to upgrade to integrate a review plugin too.
Thanks so much for taking the time to leave this lovely review! We really appreciate it 🙏
- Smile Team ✨