Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,631)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

November 28, 2024

Fast and efficient service - what I needed when I was in a pinch regarding dealing with repeat orders and how they should be handled in order for customer to receive their points.

Bond St Wines
United States
5 months using the app
Smile.io replied November 30, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

September 23, 2024

Lynn P. was very helpful in the process of helping me retrieve my billing receipts as well as adding my email to receive the receipts every month. Thank you Lynn!

DNR WHEELS PTE LTD
Singapore
Almost 6 years using the app
Smile.io replied September 25, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 22, 2024

Great solution for loyalty program. Easy to set up and easy to use. Joana was quick to solve my issue at hand. Thank you!

Feel Beautiful
Singapore
6 months using the app
Smile.io replied November 23, 2024

Thank you for the 5 star review!

Smile Team ✨

November 21, 2024

Thank you so much for all your help!

Nolaskinsentials
United States
About 7 years using the app
Smile.io replied November 23, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

December 26, 2024

Best app and amazing and helpful supportive team that is always reachable.

Monos
Canada
Over 2 years using the app
Smile.io replied January 4, 2025

We really appreciate your review - thanks!

October 16, 2024

Excellent customer service and prompt service for an issue i had with a Shopify issue. Very happy with the service!

Mimosa
Sri Lanka
Over 3 years using the app
Smile.io replied October 18, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

November 3, 2024

As a small business owner at Stellarance, we have found Smile.io to be a fantastic tool for building customer loyalty and engagement. The support team was incredibly responsive and helped us set up the mobile widget seamlessly, making it easy for our customers to access rewards on any device. This app has been invaluable in enhancing our customer experience and encouraging repeat purchases. Highly recommended!

Stellarance
United Kingdom
About 1 month using the app
Smile.io replied November 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 25, 2024

Shelby (Live Chat Representative) promptly and efficiently guided our team to quickly resolve an issue that one of our customers had with a referral by showing us where to go in the app. Great job!

Mobile Pixels
United States
Over 3 years using the app
Smile.io replied September 27, 2024

Thanks for taking the time to rate us 5 stars! So glad Shelby could help get you up and running. We really appreciate the review 🙂

Lynn - Smile Team✨

September 22, 2024

Andreanda, thank you for your abrupt response to fix the app installed on our website. Job well done!

Christina Rossi Australia
Australia
Almost 4 years using the app
Smile.io replied September 24, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 21, 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
Canada
About 2 years using the app
Smile.io replied November 22, 2024

We smiled reading this review! Thank you so much :)