Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,641)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

December 12, 2024

So far so good, we are new to SMILE but are looking forward to what it can deliver for us. Shelby in Live Chat at Smile has provided all the information and tools needed to get us off the ground. Thank you.

EMBOS
United Kingdom
17 days using the app
Smile.io replied December 14, 2024

Thank you for taking the time to leave us a 5-star review! 🤩

November 21, 2024

Thank you so much for all your help!

Nolaskinsentials
United States
About 7 years using the app
Smile.io replied November 23, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

November 22, 2024

Great solution for loyalty program. Easy to set up and easy to use. Joana was quick to solve my issue at hand. Thank you!

Feel Beautiful
Singapore
6 months using the app
Smile.io replied November 23, 2024

Thank you for the 5 star review!

Smile Team ✨

December 26, 2024

Best app and amazing and helpful supportive team that is always reachable.

Monos
Canada
Over 2 years using the app
Smile.io replied January 4, 2025

We really appreciate your review - thanks!

November 3, 2024

As a small business owner at Stellarance, we have found Smile.io to be a fantastic tool for building customer loyalty and engagement. The support team was incredibly responsive and helped us set up the mobile widget seamlessly, making it easy for our customers to access rewards on any device. This app has been invaluable in enhancing our customer experience and encouraging repeat purchases. Highly recommended!

Stellarance
United Kingdom
About 1 month using the app
Smile.io replied November 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 23, 2024

Lynn P. was very helpful in the process of helping me retrieve my billing receipts as well as adding my email to receive the receipts every month. Thank you Lynn!

DNR WHEELS PTE LTD
Singapore
Almost 6 years using the app
Smile.io replied September 25, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 16, 2024

Excellent customer service and prompt service for an issue i had with a Shopify issue. Very happy with the service!

Mimosa
Sri Lanka
Over 3 years using the app
Smile.io replied October 18, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

November 21, 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
Canada
About 2 years using the app
Smile.io replied November 22, 2024

We smiled reading this review! Thank you so much :)

December 12, 2024

Shelby was amazing. Provided detailed answers to my concerns.

Touchland
United States
Over 5 years using the app
Smile.io replied December 14, 2024

So glad Shelby was able to assist you and thank you for your lovely review!

September 25, 2024

Shelby (Live Chat Representative) promptly and efficiently guided our team to quickly resolve an issue that one of our customers had with a referral by showing us where to go in the app. Great job!

Mobile Pixels
United States
Over 3 years using the app
Smile.io replied September 27, 2024

Thanks for taking the time to rate us 5 stars! So glad Shelby could help get you up and running. We really appreciate the review 🙂

Lynn - Smile Team✨