Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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I had a question about integrating the app on my POS and Shelby responded quickly and was very helpful
So glad Shelby was able to assist you and thank you for your lovely review!
Thank you so much for all your help!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
The few times I have had to speak/write with the staff at Smile have been nothing but exceptional. They really are there to help and made sure all my concerns and/or issues were resolved. It is very nice to still see some companies out there will great customer service.
Best,
Mike Brown
Thank you so much for taking the time to leave this review!
We really appreciate it 💖
Don't hesitate to reach out if you have any questions,
Smile Team ✨
Fast and efficient service - what I needed when I was in a pinch regarding dealing with repeat orders and how they should be handled in order for customer to receive their points.
Thanks so much for taking the time to rate us 5 stars! 🤩
Great solution for loyalty program. Easy to set up and easy to use. Joana was quick to solve my issue at hand. Thank you!
Thank you for the 5 star review!
Smile Team ✨
So far so good, we are new to SMILE but are looking forward to what it can deliver for us. Shelby in Live Chat at Smile has provided all the information and tools needed to get us off the ground. Thank you.
Thank you for taking the time to leave us a 5-star review! 🤩
Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)
Excellent app, integration with Shopify is easy and thorough. Has a positive effect on sales and retention. Direct integration with the new-style checkout is a boost for conversion.
I've only ever had to use support once and Joanna there helped me out with a superb solution quickly and efficiently, thank you.
Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂
Yours in Loyalty,
✨ Joana ✨
Amazing loyalty program. We switched because of rampant code leaks and saw immediate savings due to fewer discounts. I recommend this app (if you have the budget).
Update: The customer service is very good.
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Great experience so far and nice people at Smile.
Thank you for the 5 star review!
Smile Team ✨