Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

January 29, 2024

Very helpful and kind. Happy with the services!

Moonkie
Hong Kong SAR
About 1 month using the app
Smile.io replied January 31, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

December 13, 2023

Great service form Lisa...Thank you!

Cheer Haven LLC.
United States
Almost 3 years using the app
Smile.io replied December 15, 2023

Thanks for taking the time to leave us a review! So glad to hear you were able to experience the great service that Lisa provides our merchants 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

December 22, 2023

excellent customer service and support!

Blushery
Australia
Almost 2 years using the app
Smile.io replied December 25, 2023

Thank you for your kind words, we really appreciate it! We pride ourselves on our customer service and are delighted you got a great response 🤩

Cheers,
Smile Team ✨

March 21, 2024

by far the best customer service provided by an app and one of the easiest to use interfaces

Benir Clothing
United Kingdom
8 days using the app
Smile.io replied March 23, 2024

Glad to hear you're finding Smile easy to use and enjoying our Support team - they are definitely awesome! 😄 Thanks for the rating & review!

February 6, 2024

Easy to use & modify points for customers!

Seattle Elderberry
United States
3 months using the app
Smile.io replied February 8, 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

January 9, 2024

Lisa was knowledgeable, prompt, and extremely helpful. Solid app and solid customer service.

Ayamaya Outdoors
United States
7 months using the app
Smile.io replied January 11, 2024

Thank you, we really appreciate your kind words. We agree Lisa is awesome.

Cheers

The Smile team

March 4, 2024

Fast, friendly, and professional support!

Glow Until Dawn
United States
3 months using the app
Smile.io replied March 8, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

February 20, 2024

Simple et facile d'utilisation, et le service à la clientèle est très réactif.

La Victoria
New Caledonia
12 months using the app
Smile.io replied February 22, 2024

Merci beaucoup d'avoir pris le temps de laisser un avis ! Nous apprécions vraiment vos gentils mots 🙏

Votre fidélité,

✨L'équipe d'assistance Smile ✨

March 11, 2024

SERVICE WAS GREAT EVEN THOUGH THE APP WASNT A FIT

Addicted Lifestyle
United States
3 days using the app
Smile.io replied March 14, 2024

Thank you so much for your review and sharing! <3

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

April 5, 2024

Friendly, knowledgeable, and answered all my questions. Thank you!

Gin and The Banker
United States
About 2 months using the app
Smile.io replied April 8, 2024

Thank you for leaving a review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us!

- Smile Team ✨