Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,645)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

July 17, 2024

A great support experience with Joana today, my issue was identified and resolved very quickly. Joana was patient and polite too. Thank you!

My Store
United Kingdom
About 2 hours using the app
Smile.io replied July 19, 2024

We are happy to hear you had a great experience with Joana! Thank you for leaving a lovely review :)

January 15, 2024

Definitely worth the automations and features ;-) Staff is friendly and helpful.

ieGlobal
South Africa
About 1 month using the app
Smile.io replied January 16, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

February 29, 2024

I would definitely recommend this app to anyone running a business online. I love rewards points and referral incentives, personally, so I know my customers appreciate it as well. It's such a great way to build your business and give back. The app is super simple to navigate and makes it easy to customize your settings.

Diva Loca Life Boutique
United States
About 16 hours using the app
Smile.io replied March 2, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

June 5, 2024

Great customer service

StonedGenie.com
United States
About 1 year using the app
Smile.io replied June 7, 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that our Support Team could help!

May 29, 2024

set up is easy and the app is user friendly

N Auto Express
Egypt
17 days using the app
Smile.io replied May 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edited November 26, 2024

Excellent app and Joana was so helpful. Highy recommend

AYU Cosmetics
Ireland
About 1 year using the app
Smile.io replied January 19, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

June 3, 2024

Excellent app. Good customer service.

Aribet Sport Boutique
United States
About 1 month using the app
Smile.io replied June 5, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Edited November 22, 2024

Excellent and quick customer service

Chicobab
Canada
11 months using the app
Smile.io replied February 15, 2024

Thanks so much for taking the time to leave us a review! We really do appreciate your taking the time to leave feedback and would love to hear if there's anything else we can do better to earn that extra star in the future 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

January 29, 2024

Great app, just wish my settings would sync faster.

Retrofits
United States
4 months using the app
Smile.io replied January 31, 2024

Thanks for your review! Please reach out if we can assist with anything 🙌

January 29, 2024

Very helpful and kind. Happy with the services!

Moonkie
Hong Kong SAR
About 1 month using the app
Smile.io replied January 31, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨