Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,647)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

October 27, 2015

Easy to set up and even easier for our audience to join and start earning sweet perks. I'd love for it to integrate with our brick and mortar sales, too!

Anaapple
United States
Almost 6 years using the app
May 3, 2022

Great app from a team who actually cares. Smile.io routinely look for genuine feedback and went so far as to book a video conference with us to learn about how we get value from their app. The feature set is robust, the Klaviyo integration works, the app is lightweight - it's a complete package that just works.

Wild Ice Botanicals
United States
Almost 6 years using the app
Smile.io replied May 3, 2022

Thanks so much for leaving a review :) We are so glad that you are enjoying Smile! It was a pleasure chatting with you today! -Nicole

April 5, 2024

Lisa was very helpful. We solved our issue and are happy to keep using the smile program

LOSHEN & CREM
Canada
Almost 4 years using the app
Smile.io replied April 8, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

December 14, 2023

We've been using smile for about 6 months and have recently decided to go for the growth plan. The team at smile have been really helpful and provided prompt assistance along the way.

Jo Downs Handmade Glass
United Kingdom
Over 5 years using the app
Smile.io replied December 16, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

April 1, 2022

We love using Smile for our loyalty program. The features are great and the app is super intuitive and easy to use. Support is also great and I got instant answers when I had questions.

D'IYANU
United States
Over 5 years using the app
Smile.io replied April 2, 2022

We're so happy to hear you've had a great experience with the app! We'll let our support team know you appreciated them. We appreciate them too 💪

Edited February 28, 2018

We have been using Smile.io for over a year now to manage our loyalty and referral program. Recently, we decided to integrate the platform with our store to a greater extent and I am especially surprised at how good and responsive the their customer service is. Special shout out to Maggie M for the timely and pro-active assistance.

Idrinkcoffee
Canada
Over 5 years using the app
August 30, 2023

Extremely happy with the smile program. Tons of features and controls to customize the program to fit our brand. It is very easy to figure out how to setup everything the way we want it. Support is always a chat away and very quick to respond.

5% Nutrition
United States
Over 5 years using the app
Smile.io replied September 1, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

The Smile Team ✨

June 14, 2016

GREAT IDEA TO GET POSITIVE INCENTIVE TO INCREASE YOUR SALES!::) TRY IT , IT WORKS FOR ME:))

Alexandrakoumpa
United States
Over 5 years using the app
March 5, 2023

Smile makes it easy to create a reward program on several different levels. Team is always available to help when you have questions too.

Brynn Capella
United States
Over 5 years using the app
Smile.io replied March 5, 2023

Thanks so much for taking the time to leave a review! We are so glad that you've found Smile easy to use, and out team helpful. Don't hesitate to reach out if there is anything else we can help you with :)

January 11, 2019

Just started using it, looks like a nice app, support is awesome too, replied within the short time, Thanks for your service. Keep doing the great work!

Global Trendz Fashion®
Canada
Over 5 years using the app