Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,477)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

January 4, 2024

Love this app. customer service is very helpful also. Would recommend.

Number One Caviar
United States
3 months using the app
Smile.io replied January 6, 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

February 29, 2024

Support was super fast and friendly. Wonderful service

Twine & Sea
South Africa
4 months using the app
Smile.io replied March 1, 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

December 19, 2023

Thank you for helping me with my issues.

Cubelelo®
India
Over 4 years using the app
Smile.io replied December 21, 2023

Thanks so much for taking the time to leave a review- we really appreciate it :)

Let us know if there is anything we can help you with!

December 12, 2023

Great app and customer service is fast and accurate!

C and L Crafts
United States
Over 5 years using the app
Smile.io replied December 13, 2023

Thank you so much for your review! We are so glad that our customer service was quick to respond to your questions - enjoy using the app :)

December 18, 2023

Customer Service was quick to assist and resolve my issue.

Off The Grid Surplus
United States
About 1 year using the app
Smile.io replied December 19, 2023

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛

We are so delighted to hear that you had great experience with our support team 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

January 14, 2024

So far, so good! Very straightforward and easy to use. Plus the customer service is fast, friendly and efficient! Highly recommend! :)

Thermo Recovery Wear
United States
2 months using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

November 15, 2023

Great customer support around the clock.

BeautyWellness.ca
Canada
Almost 3 years using the app
Smile.io replied November 16, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

April 4, 2024

Very quick response and helped immediately! Loved the dog gifs - brightened my day.

Exponent Beauty
United States
12 days using the app
Smile.io replied April 5, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you (and sending dog gifs, too 😂)!

Lisa - Smile Team✨

February 29, 2024

I would definitely recommend this app to anyone running a business online. I love rewards points and referral incentives, personally, so I know my customers appreciate it as well. It's such a great way to build your business and give back. The app is super simple to navigate and makes it easy to customize your settings.

Diva Loca Life Boutique
United States
About 16 hours using the app
Smile.io replied March 2, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

December 11, 2023

Great customer support! Thanks, Lisa!

Key To Life
United States
About 6 years using the app
Smile.io replied December 12, 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨