Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

Edited November 22, 2024

Excellent and quick customer service

Chicobab
Canada
11 months using the app
Smile.io replied February 15, 2024

Thanks so much for taking the time to leave us a review! We really do appreciate your taking the time to leave feedback and would love to hear if there's anything else we can do better to earn that extra star in the future 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

January 29, 2024

Very helpful and kind. Happy with the services!

Moonkie
Hong Kong SAR
About 1 month using the app
Smile.io replied January 31, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

February 22, 2024

Lynn was prompt, courteous, and was able to answer our questions.

Shuler Studio
United States
About 2 years using the app
Smile.io replied February 27, 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that Lynn could help!

Yours in Loyalty,

✨ The Smile Support Team ✨

February 6, 2024

Easy to use & modify points for customers!

Seattle Elderberry
United States
3 months using the app
Smile.io replied February 8, 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

Edited August 17, 2024

Excellent app with the support is fantastic

Naturopath Herbals
Australia
About 3 years using the app
Smile.io replied March 8, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edited June 25, 2024

This is a useless app even they label it as "FREE" app. You can't even use it in Shopify's Starter Pack. WASTEOF TIME to download and talking to their "so called" advisor. At the end of the day, ZERO accomplishment.

I STRONGLY DON'T RECOMMEND THIS APP.

SNKRZ ILOILO PH
Philippines
6 days using the app
Smile.io replied June 22, 2024

Thank you for the feedback! We've sent an email your way with some additional information to clarify.

April 1, 2024

very nice app, easy to use, and great customer service. I definitely recommend it!

B.Different Clothing
Sweden
19 days using the app
Smile.io replied April 2, 2024

Thanks so much for the kind words about our app and support team. Your recommendation means a lot 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

August 22, 2024

A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema.

Laral Crafts
Portugal
4 months using the app
Smile.io replied August 23, 2024

Muitíssimo obrigada pela sua avaliação, a qual nos preenche de orgulho! :)

January 25, 2024

It's great! Very helpful customer support.

GO24·7
United States
Over 1 year using the app
Smile.io replied January 27, 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

March 24, 2024

Karen was very helpful, and the app has been great so far.

Urban Grailed
United States
About 2 months using the app
Smile.io replied March 25, 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Karen 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨