Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

December 19, 2023

Thank you for helping me with my issues.

Cubelelo®
India
Over 4 years using the app
Smile.io replied December 21, 2023

Thanks so much for taking the time to leave a review- we really appreciate it :)

Let us know if there is anything we can help you with!

December 12, 2023

Great app and customer service is fast and accurate!

C and L Crafts
United States
Over 5 years using the app
Smile.io replied December 13, 2023

Thank you so much for your review! We are so glad that our customer service was quick to respond to your questions - enjoy using the app :)

December 18, 2023

Customer Service was quick to assist and resolve my issue.

Off The Grid Surplus
United States
About 1 year using the app
Smile.io replied December 19, 2023

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛

We are so delighted to hear that you had great experience with our support team 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

January 14, 2024

So far, so good! Very straightforward and easy to use. Plus the customer service is fast, friendly and efficient! Highly recommend! :)

Thermo Recovery Wear
United States
2 months using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

May 31, 2024

Great customer service!

Strps.
Canada
6 days using the app
Smile.io replied June 1, 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)

February 29, 2024

Support was super fast and friendly. Wonderful service

Twine & Sea
South Africa
4 months using the app
Smile.io replied March 1, 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

December 11, 2023

Great customer support! Thanks, Lisa!

Key To Life
United States
About 6 years using the app
Smile.io replied December 12, 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

March 24, 2024

Karen was very helpful, and the app has been great so far.

Urban Grailed
United States
About 2 months using the app
Smile.io replied March 25, 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Karen 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

April 2, 2024

The customer service team responded super quickly. Thank you, Andreandana, for your prompt assistance in resolving our issues within minutes.

Clinelle
Malaysia
7 days using the app
Smile.io replied April 4, 2024

Thanks for taking the time to leave us a review! We're so glad to hear that Andreandana was able to help resolve things for you quickly 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

January 3, 2024

My technician Lisa was able to answer my question in a prompt and timely manner. Thanks!

Hush
Canada
Over 3 years using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨