Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,646)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

July 10, 2024

Great customer service!

Charlotte et Charlie
Canada
13 days using the app
Smile.io replied July 12, 2024

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)

January 25, 2024

It's great! Very helpful customer support.

GO24·7
United States
Over 1 year using the app
Smile.io replied January 27, 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

February 20, 2024

Simple et facile d'utilisation, et le service à la clientèle est très réactif.

La Victoria
New Caledonia
12 months using the app
Smile.io replied February 22, 2024

Merci beaucoup d'avoir pris le temps de laisser un avis ! Nous apprécions vraiment vos gentils mots 🙏

Votre fidélité,

✨L'équipe d'assistance Smile ✨

June 7, 2024

Service client super réactif et efficace !

Imane Harmonie
France
11 months using the app
Smile.io replied June 8, 2024

Thank you for your lovely review!!!

May 18, 2024

very fast response

Crystals Wholesale USA
Hong Kong SAR
Over 2 years using the app
Smile.io replied May 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

March 4, 2024

Fast, friendly, and professional support!

Glow Until Dawn
United States
3 months using the app
Smile.io replied March 8, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

July 2, 2024

Love this program and Lisa @ support is very responsive, kind and helpful!

Neon Spur
United States
1 day using the app
Smile.io replied July 3, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

June 7, 2024

Excellent service! 10/10

Walker Boutique
United States
7 months using the app
Smile.io replied June 10, 2024

We are so glad you found our service 10/10! Don't hesitate to get in touch if you have any loyalty questions :)

April 2, 2024

The customer service team responded super quickly. Thank you, Andreandana, for your prompt assistance in resolving our issues within minutes.

Clinelle
Malaysia
7 days using the app
Smile.io replied April 4, 2024

Thanks for taking the time to leave us a review! We're so glad to hear that Andreandana was able to help resolve things for you quickly 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

January 12, 2024

Lisa was very helpful and very responsive. :)

Wooden Ships
United States
About 4 years using the app
Smile.io replied January 14, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨