Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

February 20, 2024

Simple et facile d'utilisation, et le service à la clientèle est très réactif.

La Victoria
New Caledonia
12 months using the app
Smile.io replied February 22, 2024

Merci beaucoup d'avoir pris le temps de laisser un avis ! Nous apprécions vraiment vos gentils mots 🙏

Votre fidélité,

✨L'équipe d'assistance Smile ✨

May 29, 2024

set up is easy and the app is user friendly

N Auto Express
Egypt
17 days using the app
Smile.io replied May 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

April 25, 2024

quick reply to my concerns, happy with the service.

FJ SWIM BIKINIS
United States
Over 4 years using the app
Smile.io replied April 26, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

April 27, 2024

excellent customer service!

Wooden Table Baking Company
United States
About 1 year using the app
Smile.io replied May 2, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

June 5, 2024

Great customer service

StonedGenie.com
United States
About 1 year using the app
Smile.io replied June 7, 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that our Support Team could help!

June 3, 2024

Excellent app. Good customer service.

Aribet Sport Boutique
United States
About 1 month using the app
Smile.io replied June 5, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

March 4, 2024

Fast, friendly, and professional support!

Glow Until Dawn
United States
3 months using the app
Smile.io replied March 8, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

April 17, 2024

The app is easy to use and the support, specifically Jade, is very helpful.

Stimara
United States
9 months using the app
Smile.io replied April 21, 2024

Thanks for leaving a review! We agree that Jade is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 29, 2024

Support is quick and Lisa was awesome! Would recommend!

GOLF Partner KOREA
South Korea
About 2 months using the app
Smile.io replied January 30, 2024

Thank you so much for your kind words and for taking the time to leave this review 💛 It was a pleasure chatting with you!

Lisa - Smile Team✨

April 2, 2024

The customer service team responded super quickly. Thank you, Andreandana, for your prompt assistance in resolving our issues within minutes.

Clinelle
Malaysia
7 days using the app
Smile.io replied April 4, 2024

Thanks for taking the time to leave us a review! We're so glad to hear that Andreandana was able to help resolve things for you quickly 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨