Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,652)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

January 19, 2024

Extremely helpful!!!

RavenRose
United States
About 2 years using the app
Smile.io replied January 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 29, 2024

Support is quick and Lisa was awesome! Would recommend!

GOLF Partner KOREA
South Korea
About 2 months using the app
Smile.io replied January 30, 2024

Thank you so much for your kind words and for taking the time to leave this review 💛 It was a pleasure chatting with you!

Lisa - Smile Team✨

April 2, 2024

The customer service team responded super quickly. Thank you, Andreandana, for your prompt assistance in resolving our issues within minutes.

Clinelle
Malaysia
7 days using the app
Smile.io replied April 4, 2024

Thanks for taking the time to leave us a review! We're so glad to hear that Andreandana was able to help resolve things for you quickly 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

February 8, 2024

Fantastic program and fantastic service from Lynn especially!!

SNELLER SA™
South Africa
10 months using the app
Smile.io replied February 10, 2024

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

March 11, 2024

SERVICE WAS GREAT EVEN THOUGH THE APP WASNT A FIT

Addicted Lifestyle
United States
3 days using the app
Smile.io replied March 14, 2024

Thank you so much for your review and sharing! <3

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

June 7, 2024

Service client super réactif et efficace !

Imane Harmonie
France
11 months using the app
Smile.io replied June 8, 2024

Thank you for your lovely review!!!

February 21, 2024

Excellent company to work with.

SK8 Clothing
Canada
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

✨ The Smile Support Team ✨

July 10, 2024

Great customer service!

Charlotte et Charlie
Canada
13 days using the app
Smile.io replied July 12, 2024

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)

March 21, 2024

by far the best customer service provided by an app and one of the easiest to use interfaces

Benir Clothing
United Kingdom
8 days using the app
Smile.io replied March 23, 2024

Glad to hear you're finding Smile easy to use and enjoying our Support team - they are definitely awesome! 😄 Thanks for the rating & review!

June 7, 2024

Excellent service! 10/10

Walker Boutique
United States
7 months using the app
Smile.io replied June 10, 2024

We are so glad you found our service 10/10! Don't hesitate to get in touch if you have any loyalty questions :)