Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

February 8, 2024

Fantastic program and fantastic service from Lynn especially!!

SNELLER SA™
South Africa
10 months using the app
Smile.io replied February 10, 2024

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

March 11, 2024

SERVICE WAS GREAT EVEN THOUGH THE APP WASNT A FIT

Addicted Lifestyle
United States
3 days using the app
Smile.io replied March 14, 2024

Thank you so much for your review and sharing! <3

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

June 11, 2024

très simple d'installation et le service client est impeccable ! Joana a été très patiente avec moi et a répondu à toutes mes questions.

La Môme Bijou
France
2 months using the app
Smile.io replied June 13, 2024

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

May 18, 2024

very fast response

Crystals Wholesale USA
Hong Kong SAR
Over 2 years using the app
Smile.io replied May 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

February 21, 2024

Excellent company to work with.

SK8 Clothing
Canada
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

✨ The Smile Support Team ✨

March 21, 2024

by far the best customer service provided by an app and one of the easiest to use interfaces

Benir Clothing
United Kingdom
8 days using the app
Smile.io replied March 23, 2024

Glad to hear you're finding Smile easy to use and enjoying our Support team - they are definitely awesome! 😄 Thanks for the rating & review!

July 17, 2024

A great support experience with Joana today, my issue was identified and resolved very quickly. Joana was patient and polite too. Thank you!

My Store
United Kingdom
About 2 hours using the app
Smile.io replied July 19, 2024

We are happy to hear you had a great experience with Joana! Thank you for leaving a lovely review :)

February 15, 2024

very nice service !

Wonderful products
China
Over 1 year using the app
Smile.io replied February 18, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

April 16, 2024

Helpful customer service

Fake Bake, LLC
United States
Over 1 year using the app
Smile.io replied April 18, 2024

Thank you for your lovely review. If you have any other questions we will be happy to help!

May 9, 2024

Failed to log in my account and seeked help from team, thanks Hannah for getting back to me quickly and got follow up by Hannah the next day. Careful tentative service.

FABULOVE
Hong Kong SAR
1 day using the app
Smile.io replied May 10, 2024

Thanks for taking the time to leave a review! So glad to hear that Hannah was able to help you out with your login issues. We'll be here if there's anything else we can help with 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨