Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Andreandana - she has been a great help. Fast reply and very attentive to help with our queries. Thanks so much, team! Stay awesome :)
Thank you so much for taking the time to leave this lovely review!! I will pass it on to Andrea. I know she will be delighted 💛💖💛
Cheers
David
Easy to install, pre-built configurations are great..literally took seconds!
Super stoked to be using this app! Easy to use - can't wait to see the results!
Xo,
Wildflower
I would love to be able to access all of sweet tooths features from my phone. Makes it inconvenient to only be able to access through desktop.
There are some fantastic features in smile however there are some limitations such as the ability for self referral using the refer a friends rewards. For the price being charged there should be something in place to restrict people from claiming a reward generated by themselves. This artificially inflates ROI.
We have used this app from the beginning. It is very good. The customer service support is excellent. Jade helped me in particular and got several things solved with great patience. I do wish we could customize fonts in the emails and messaging so that it would look completely branded. I hear they are working on that.
Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and we value your input 🙌
We'll be here if there is ever anything else we can help you with 😊
- Smile Team✨
Best rewards app ever and the support team is quick and super helpful
! Thank you Lynn for helping me out so quickly and got my problem solved.
Thank you for your review - we are happy to hear Lynn was super helpful to you! Enjoy the app :)
- The Smile Team
Joshua provided prompt, professional and clear guidance on updating a long-time customer's rewards account.
Thank you for your 5-star rating, truly appreciated! Glad to hear that Rachel was such a great help! ✨
Maggie did a fantastic job figuring out my the issues I was having and fixed them in less than a minute in the live chat! Very pleased!!
We use SMILE and it has worked very smoothly. The tech support has also been very helpful when we run into any issues.
Thank you so much for the kind review! We really appreciate it 💛