Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,549)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

Edited June 12, 2024

Great app and support from the Smile staff is brilliant!

Beak Brewery
United Kingdom
About 1 year using the app
Smile.io replied March 21, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

January 13, 2024

Excellent product and AMAZING support!

Wild About Popcorn
United States
3 months using the app
Smile.io replied January 16, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

April 1, 2024

Shoutout to Andreandana, Brandon, Jade, and their team for their exceptional support during the process.

CROSSB
Malaysia
14 days using the app
Smile.io replied April 4, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 We think Andreandana, Brandon, Jade and the team are pretty great too :)

- Smile Team ✨

December 4, 2023

"Great service and fast support, we're happy with the app!"

STF Shop
Germany
About 2 months using the app
Smile.io replied December 6, 2023

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

March 18, 2024

The support is fantastic - highly recommend

Rare Collective Official
Australia
8 months using the app
Smile.io replied March 20, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

March 26, 2024

Support Staff were quick and efficient resolving the query as required

The South African Spaza Shop
United Kingdom
4 months using the app
Smile.io replied April 1, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please reach out if we can help with anything else.

Cheers!

-Smile Team ✨

January 8, 2024

LISA was beyond helpful. She provided exactly what I needed. My problem was fixed immediately.

Kinetix | Casual Luxury
United States
5 days using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

February 5, 2024

Excellent assitance, Jade was nice and helpful

Beer Heaven Project
Spain
2 months using the app
Smile.io replied February 7, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

March 30, 2024

Very helpful

Giali Lashes
Australia
Almost 2 years using the app
Smile.io replied April 1, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

February 27, 2024

Karen helped me with setting up, she really was patient, and detailed. Thanks really, i was satisfied

'Liarels
Nigeria
16 days using the app
Smile.io replied February 29, 2024

Thank you so much for taking the time to leave a review! We are pleased to hear that you are happy with Smile! We are glad Karen was able to help :)

The Smile Team ✨