Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,652)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

February 15, 2024

very nice service !

Wonderful products
China
Over 1 year using the app
Smile.io replied February 18, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

July 10, 2024

Great customer service!

Charlotte et Charlie
Canada
13 days using the app
Smile.io replied July 12, 2024

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)

April 16, 2024

Helpful customer service

Fake Bake, LLC
United States
Over 1 year using the app
Smile.io replied April 18, 2024

Thank you for your lovely review. If you have any other questions we will be happy to help!

July 2, 2024

Love this program and Lisa @ support is very responsive, kind and helpful!

Neon Spur
United States
1 day using the app
Smile.io replied July 3, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

January 30, 2024

Professional team stands behind the great app... highly recommended

Belingos
Israel
8 months using the app
Smile.io replied January 31, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

February 3, 2024

Great app, best features, and amazing support!

MOROUGE CANADA
Canada
About 2 months using the app
Smile.io replied February 6, 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

- Smile Team ✨

April 24, 2024

Amazing customer support. Really wanted to help me make the app work just for me!!!

Opie Way
United States
2 days using the app
Smile.io replied April 25, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

April 4, 2024

Very quick response and helped immediately! Loved the dog gifs - brightened my day.

Exponent Beauty
United States
12 days using the app
Smile.io replied April 5, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you (and sending dog gifs, too 😂)!

Lisa - Smile Team✨

June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
About 2 hours using the app
Smile.io replied July 3, 2024

Hi there! It looks like you've uninstalled Smile, so per our policies, all of your data was already deleted after 48 hours. If you have any further questions, please do reach out to us at help@smile.io

Yours in Loyalty,

The Smile Support Team

March 9, 2024

The app provides what you need for good loyalty program. I wish there would support for more languages (even to translate manually).

MINI BÉBÉ
Poland
4 days using the app
Smile.io replied March 11, 2024

Thank you for your review and honesty here! It's something we'll keep in mind when releasing new features to our app. If we can help with anything else please let us know!