Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

April 3, 2024

App molto utile e servizio clienti ottimo! Thank you Jade!!!

Sanchèz & Co.
Italy
18 days using the app
Smile.io replied April 6, 2024

Thank you so much for the 5-star rating 💖

Joana - Smile Team✨

January 31, 2024

It's very app friendly, and easy to be used and navigate. Great choice/feature to be used for rewards program.

Big Nuts
Malaysia
7 days using the app
Smile.io replied February 1, 2024

We are super glad you found that app easy to use! If you have any questions our support team would be happy to assist :)

December 30, 2023

Hannah provided great support!!

The Brush Boutique
United States
6 months using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Hannah 🤩

Don't hesitate to reach out if you have any questions! We're always here when you need us 💖

- Smile Team ✨

March 5, 2024

Andreandana was a great service rep.! Helped with all of my questions!

The Horse People Company
Canada
13 days using the app
Smile.io replied March 8, 2024

Thank you so much for your review. We agree that Andreandana is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

February 4, 2024

Excellent app!

Origem Specialty Coffee
Israel
Over 3 years using the app
Smile.io replied February 7, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

- Smile Team ✨

January 5, 2024

Brandon was very helpful and quickly identified what I needed to do.

Liqua Nutrients
New Zealand
9 days using the app
Smile.io replied January 6, 2024

Thank you so much for your review. We agree that Brandon is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

Edited May 1, 2024

Very good service team

zak.com
United States
7 months using the app
Smile.io replied March 22, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

December 13, 2023

Wonderful customer service when things don't go so well or there are temporary interruptions.

Vintage Breaks
United States
13 days using the app
Smile.io replied December 15, 2023

Thanks for taking the time to leave us a review! We're so glad to hear that we were able to provide good customer service while we quickly worked to resolve your issues 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

February 21, 2024

good support

Rider Shop MY
Malaysia
Almost 3 years using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

January 8, 2024

Great support from Lisa!

Perkolator Coffee
United States
About 1 year using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨