Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,652)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

May 18, 2024

Great experience with Joana today! She was VERY helpful in getting me all set up with the rewards program! Thank you so much!

Mademli Boutique
United States
1 day using the app
Smile.io replied May 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

February 6, 2024

Smooth and fast service

Philly Whiz Kid Shop
United States
3 months using the app
Smile.io replied February 8, 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with our service 💖

Yours in Loyalty,

✨ The Smile Support Team ✨

July 4, 2024

good

soulshow
China
7 months using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 17, 2024

Best experience!

JNK Jewelry
Canada
About 1 year using the app
Smile.io replied January 18, 2024

Thank you so much for taking the time to leave this review 💛

Jade - Smile Team✨

March 29, 2024

so far so good. they are very quick to respond

Candle Nerds
United States
4 months using the app
Smile.io replied April 1, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 16, 2024

Very helpful and responsive customer service chat.

Die With Your Boots On
United States
12 months using the app
Smile.io replied January 17, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

June 18, 2024

Amazing app

Apipet
Croatia
7 months using the app
Smile.io replied June 22, 2024

Thank you for your lovely review!

March 15, 2024

It's too early to rate the app yet, as we have just recently added it. But, the help from Lynn to iron out some issues we experienced was great and very helpful.

VOYA Organic Beauty
Ireland
21 days using the app
Smile.io replied March 16, 2024

Thank you so much for your review. We really appreciate it. We have reached out via email to see if there is anything further we can do to help.

Best regards

The Smile team.

April 5, 2024

Friendly, knowledgeable, and answered all my questions. Thank you!

Gin and The Banker
United States
About 2 months using the app
Smile.io replied April 8, 2024

Thank you for leaving a review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us!

- Smile Team ✨

April 24, 2024

Lisa and Andrea were really helpful and quick to respond to my questions about Customer Emails. Thanks again!

Drop The Label
Peru
1 day using the app
Smile.io replied April 26, 2024

Thank you for your lovely review. We are happy that Lisa and Andrea were able to help.

Lynn - Smile Team ✨