Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,646)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

February 6, 2024

Smooth and fast service

Philly Whiz Kid Shop
United States
3 months using the app
Smile.io replied February 8, 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with our service 💖

Yours in Loyalty,

✨ The Smile Support Team ✨

September 5, 2024

not good

Silkonite
Hong Kong SAR
About 1 hour using the app
Smile.io replied September 10, 2024

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!

March 29, 2024

so far so good. they are very quick to respond

Candle Nerds
United States
4 months using the app
Smile.io replied April 1, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 17, 2024

Best experience!

JNK Jewelry
Canada
About 1 year using the app
Smile.io replied January 18, 2024

Thank you so much for taking the time to leave this review 💛

Jade - Smile Team✨

January 13, 2024

Excellent product and AMAZING support!

Wild About Popcorn
United States
3 months using the app
Smile.io replied January 16, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 16, 2024

Very helpful and responsive customer service chat.

Die With Your Boots On
United States
12 months using the app
Smile.io replied January 17, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

July 5, 2024

Great thankyou Lyn was super helpful!

Lakes Custom Computers
Australia
2 days using the app
Smile.io replied July 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

March 15, 2024

It's too early to rate the app yet, as we have just recently added it. But, the help from Lynn to iron out some issues we experienced was great and very helpful.

VOYA Organic Beauty
Ireland
21 days using the app
Smile.io replied March 16, 2024

Thank you so much for your review. We really appreciate it. We have reached out via email to see if there is anything further we can do to help.

Best regards

The Smile team.

April 5, 2024

Friendly, knowledgeable, and answered all my questions. Thank you!

Gin and The Banker
United States
About 2 months using the app
Smile.io replied April 8, 2024

Thank you for leaving a review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us!

- Smile Team ✨

Edited June 10, 2024

Andrea and the whole Smile team have all been amazing!

greenergrassdesign
United States
22 days using the app
Smile.io replied May 31, 2024

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖