Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

March 15, 2024

It's too early to rate the app yet, as we have just recently added it. But, the help from Lynn to iron out some issues we experienced was great and very helpful.

VOYA Organic Beauty
Ireland
21 days using the app
Smile.io replied March 16, 2024

Thank you so much for your review. We really appreciate it. We have reached out via email to see if there is anything further we can do to help.

Best regards

The Smile team.

May 18, 2024

Great experience with Joana today! She was VERY helpful in getting me all set up with the rewards program! Thank you so much!

Mademli Boutique
United States
1 day using the app
Smile.io replied May 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

April 5, 2024

Friendly, knowledgeable, and answered all my questions. Thank you!

Gin and The Banker
United States
About 2 months using the app
Smile.io replied April 8, 2024

Thank you for leaving a review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us!

- Smile Team ✨

July 10, 2024

Great customer service!

Charlotte et Charlie
Canada
13 days using the app
Smile.io replied July 12, 2024

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)

July 2, 2024

Love this program and Lisa @ support is very responsive, kind and helpful!

Neon Spur
United States
1 day using the app
Smile.io replied July 3, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

April 24, 2024

Lisa and Andrea were really helpful and quick to respond to my questions about Customer Emails. Thanks again!

Drop The Label
Peru
1 day using the app
Smile.io replied April 26, 2024

Thank you for your lovely review. We are happy that Lisa and Andrea were able to help.

Lynn - Smile Team ✨

February 5, 2024

Excellent assitance, Jade was nice and helpful

Beer Heaven Project
Spain
2 months using the app
Smile.io replied February 7, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
About 2 hours using the app
Smile.io replied July 3, 2024

Hi there! It looks like you've uninstalled Smile, so per our policies, all of your data was already deleted after 48 hours. If you have any further questions, please do reach out to us at help@smile.io

Yours in Loyalty,

The Smile Support Team

June 18, 2024

Amazing app

Apipet
Croatia
7 months using the app
Smile.io replied June 22, 2024

Thank you for your lovely review!

July 4, 2024

good

soulshow
China
7 months using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨