Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

August 2, 2020

We have had great success with this app. We have been a customer for 6 years! All features of the app work nicely and our customers seem to respond well to earning and spending "Peppermint Points"! :-)

BluePeppermint Boutique
United States
Over 5 years using the app
Smile.io replied August 14, 2020

Wow, 6 years! Thank you so much for your support for all this time! 💖

April 11, 2024

Amazing app! We've been using Smile as our rewards program for a long time now. What we really appreciate most is the genuine support the Smile team provides. They're always willing to help.

Monos
United States
Over 3 years using the app
Smile.io replied April 13, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

March 15, 2021

We've been using Smile for more years than I can count and have seen huge utility with engaging our customers, both in loyalty points and customer referrals. And very interaction with the Smile support team has been top-tier, rapid & helpful responses. Can't recommend highly enough.

Hazelaid
Canada
Over 5 years using the app
Smile.io replied March 16, 2021

Thanks for the kinds words and top-notch review! We're so happy to hear how useful Smile has been for you over the years and that you've always had a great experience with our support team 😁

September 11, 2023

An App to recommend! Go for it!

(And also big thanks to Lisa for the amazing Help! (Hero of the Day))

Peppi Gel
United States
Over 5 years using the app
Smile.io replied September 15, 2023

Thank you so much for taking the time to leave a review 🤩 It was a pleasure assisting you!

Lisa - Smile Team ✨

Edited February 21, 2024

Update 2024: Hannah provided an excellent support
Loved the concept of this program. Creating long term realtion with the customers by awarding them points for each purchase. Easy to setup .. Good work sweet tooth team

Ebarza
United Arab Emirates
Over 5 years using the app
May 18, 2015

I think this is such a unique and fun app.!! I just love it!!! Thank you sweet tooth

Chicky Chicky Bling Bling, LLC
United States
Over 5 years using the app
May 11, 2022

Jade from customer service fantastically directed me to where I needed to be to clear up a query.. very fast and efficient

Natural Nutrients
United Kingdom
Over 5 years using the app
Smile.io replied May 11, 2022

Thank you so much! It was lovely assisting you today :) -Jade <3

November 17, 2023

Been using Smile.io for many years, great team to work with, highly recommend this app!

Bully Max
United States
Over 5 years using the app
Smile.io replied November 21, 2023

Thanks for the kind words about Smile and our support team! We're so glad that you've chosen to be a merchant of ours for so long. Cheers to many more 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

Edited July 17, 2016

Just what I was looking for with my online boutique! Excellent and easy to set up! My customers have been raving about the program. www.Conntempo.com

Conntempo Boutique
United States
Over 5 years using the app
Edited January 3, 2019

So far, so good. Installation and customization was a breeze! Excited to see how this helps us to activate our customer base and get them really excited!

The Jungalow
United States
Over 5 years using the app