Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

January 3, 2024

Very good app experience, it can meet my requirements, and the customer service team is also actively helping me solve problems.

OTTOCAST
Hong Kong SAR
7 days using the app
Smile.io replied January 6, 2024

Thanks for taking the time to leave us a review! So glad to hear that our support team was able to quickly resolve your issue 🤓

We'll be here if anything else comes up!

Yours in Loyalty,

✨ The Smile Support Team ✨

April 19, 2024

Fast and easy. The customer service team very effective and friendly.

Myalma
Spain
About 22 hours using the app
Smile.io replied April 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

December 26, 2023

5 stars

99 Fresh
United States
Over 2 years using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We appreciate it so much 🤩

- Smile Team💛

November 22, 2024

Lynn is amazing! She was able to quickly understand my problem and offered a solution that worked very well! Great customer service from Lynn. :)

cuddlefields
United States
About 20 hours using the app
Smile.io replied November 24, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Edited April 18, 2024

It’s good

Kalapriya Jewellery
Australia
Over 2 years using the app
Smile.io replied April 17, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

February 10, 2024

She was very helpful and knowledgeable. I appreciated the help on a late Saturday afternoon!

Balm Valley Co
United States
2 months using the app
Smile.io replied February 13, 2024

Thank you so much for taking the time to leave this review 💛 We are happy the team was able to help :)

-The Smile Team✨

May 13, 2024

Fantastic customer support.

Peggy & Twig
Australia
About 1 month using the app
Smile.io replied May 15, 2024

We love to hear that our customer support is fantastic! Thanks for your lovely feedback :)

January 23, 2024

Andrea was so wonderful and helpful!! quit and great service.

coloradosmellgoods
United States
5 months using the app
Smile.io replied January 25, 2024

Thanks for taking the time to let us know how helpful Andrea was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

May 13, 2024

Helpful customer service.

Blaze & Ribbon
United States
3 days using the app
Smile.io replied May 15, 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)

December 2, 2023

Best app ever!

Barista Royal GmbH
Germany
Almost 3 years using the app
Smile.io replied December 4, 2023

Thanks for taking the time to leave us a review and for such stellar comments! We appreciate the kind words and you being a merchant of ours so very much 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨