Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,653)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

Edited June 10, 2024

Andrea and the whole Smile team have all been amazing!

greenergrassdesign
United States
22 days using the app
Smile.io replied May 31, 2024

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

June 5, 2024

Top app, works perfectly x

Tacky And Upsetting
United Kingdom
12 months using the app
Smile.io replied June 7, 2024

Thanks so much for leaving us a 5 star review :)

Yours in Loyalty,

✨ The Smile Support Team ✨

February 5, 2024

Excellent assitance, Jade was nice and helpful

Beer Heaven Project
Spain
2 months using the app
Smile.io replied February 7, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

January 10, 2025

Très bonne application qui m’a permis de faire plus de ventes et un SAV très réactif ! Merci beaucoup

Majolie Pierre
France
Smile.io replied January 11, 2025

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

March 20, 2024

Very helpful staffs!

doe a dear
United States
About 4 years using the app
Smile.io replied March 22, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

July 5, 2024

Great thankyou Lyn was super helpful!

Lakes Custom Computers
Australia
2 days using the app
Smile.io replied July 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

August 17, 2024

muita fixe

Shopp Easy
Portugal
About 1 month using the app
Smile.io replied August 31, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

September 5, 2024

not good

Silkonite
Hong Kong SAR
About 1 hour using the app
Smile.io replied September 10, 2024

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!

January 31, 2024

It's very app friendly, and easy to be used and navigate. Great choice/feature to be used for rewards program.

Big Nuts
Malaysia
7 days using the app
Smile.io replied February 1, 2024

We are super glad you found that app easy to use! If you have any questions our support team would be happy to assist :)

February 27, 2024

Karen helped me with setting up, she really was patient, and detailed. Thanks really, i was satisfied

'Liarels
Nigeria
16 days using the app
Smile.io replied February 29, 2024

Thank you so much for taking the time to leave a review! We are pleased to hear that you are happy with Smile! We are glad Karen was able to help :)

The Smile Team ✨