Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,645)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

April 24, 2024

Lisa and Andrea were really helpful and quick to respond to my questions about Customer Emails. Thanks again!

Drop The Label
Peru
1 day using the app
Smile.io replied April 26, 2024

Thank you for your lovely review. We are happy that Lisa and Andrea were able to help.

Lynn - Smile Team ✨

February 5, 2024

Excellent assitance, Jade was nice and helpful

Beer Heaven Project
Spain
2 months using the app
Smile.io replied February 7, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

July 5, 2024

Customer service is prompt answering all of my questions.

Geechee Mama Candles
United States
1 day using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

March 20, 2024

Very helpful staffs!

doe a dear
United States
About 4 years using the app
Smile.io replied March 22, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

January 31, 2024

It's very app friendly, and easy to be used and navigate. Great choice/feature to be used for rewards program.

Big Nuts
Malaysia
7 days using the app
Smile.io replied February 1, 2024

We are super glad you found that app easy to use! If you have any questions our support team would be happy to assist :)

February 27, 2024

Karen helped me with setting up, she really was patient, and detailed. Thanks really, i was satisfied

'Liarels
Nigeria
16 days using the app
Smile.io replied February 29, 2024

Thank you so much for taking the time to leave a review! We are pleased to hear that you are happy with Smile! We are glad Karen was able to help :)

The Smile Team ✨

Edited June 12, 2024

Great app and support from the Smile staff is brilliant!

Beak Brewery
United Kingdom
About 1 year using the app
Smile.io replied March 21, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

February 4, 2024

Excellent app!

Origem Specialty Coffee
Israel
Over 3 years using the app
Smile.io replied February 7, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

- Smile Team ✨

March 18, 2024

The support is fantastic - highly recommend

Rare Collective Official
Australia
8 months using the app
Smile.io replied March 20, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

April 9, 2024

I’m new to the app, and Jade has been fantastic in helping me navigate a customer question! Thank you so much!

Dottie Beth Designs
United States
4 days using the app
Smile.io replied April 12, 2024

Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖

If you need any help, please do not hesitate to reach out.