Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,523)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Lisa was knowledgeable, prompt, and extremely helpful. Solid app and solid customer service.
Thank you, we really appreciate your kind words. We agree Lisa is awesome.
Cheers
The Smile team
Really great customer support from Nicole!
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
We have just started, but the customer service has been fantastic. Andy and Joaana have been a huge help to set up the program for us!
Thank you so much for leaving a review! We agree that Andy & Joana are indeed fantastic 🤩
Don't hesitate to reach out if you have any questions. We're always here if you need us!
Smile Team ✨
I’m new to the app, and Jade has been fantastic in helping me navigate a customer question! Thank you so much!
Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖
If you need any help, please do not hesitate to reach out.
It's great! Very helpful customer support.
Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶
Yours in Loyalty,
✨ The Smile Support Team ✨
JADE IS THE BESTcustomer service is fantastic - We are absolutely loving this app in every single way!!
Thank you so much for your kind words! We appreciate you taking the time to leave a review and are so glad you and your customers are loving Smile! Don't hesitate to reach out if there is anything we can help you with :)
David has been absolute amazing, delivering a personal service to a question I had and taking time out to send a video on how to use a feature. Super quick and polite. Signed up straight away!
Thank you for the kind review we really appreciate it. Please reach out if there is anything else we can help with.
Cheers
The Smile team
Excellent company to work with.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
✨ The Smile Support Team ✨
The customer support is fantastic and what I might not have picked up on or understood in the helpful videos, can be further explained in a customer support chat!
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
fast customer service.
Thank you for your review We know how important your time is, so I'm delighted we could resolve your problem quickly.
Please reach out if we can help in the future.
Cheers
The Smile Team