Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,477)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

January 29, 2024

Support is quick and Lisa was awesome! Would recommend!

GOLF Partner KOREA
South Korea
About 2 months using the app
Smile.io replied January 30, 2024

Thank you so much for your kind words and for taking the time to leave this review 💛 It was a pleasure chatting with you!

Lisa - Smile Team✨

November 22, 2023

Great services by hannah

Cross Stitch Int
Pakistan
8 months using the app
Smile.io replied November 23, 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Hannah 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

February 15, 2024

very nice service !

Wonderful products
China
Over 1 year using the app
Smile.io replied February 18, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

January 19, 2024

Extremely helpful!!!

RavenRose
United States
About 2 years using the app
Smile.io replied January 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 12, 2024

Lisa was very helpful and very responsive. :)

Wooden Ships
United States
About 4 years using the app
Smile.io replied January 14, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

March 15, 2024

It's too early to rate the app yet, as we have just recently added it. But, the help from Lynn to iron out some issues we experienced was great and very helpful.

VOYA Organic Beauty
Ireland
21 days using the app
Smile.io replied March 16, 2024

Thank you so much for your review. We really appreciate it. We have reached out via email to see if there is anything further we can do to help.

Best regards

The Smile team.

Edited June 12, 2024

Great app and support from the Smile staff is brilliant!

Beak Brewery
United Kingdom
About 1 year using the app
Smile.io replied March 21, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

April 3, 2024

App molto utile e servizio clienti ottimo! Thank you Jade!!!

Sanchèz & Co.
Italy
18 days using the app
Smile.io replied April 6, 2024

Thank you so much for the 5-star rating 💖

Joana - Smile Team✨

November 21, 2023

Lisa was very helpful and knowledgeable :)

Read Between The Lines®
United States
About 5 years using the app
Smile.io replied November 23, 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

March 30, 2024

Very helpful

Giali Lashes
Australia
Almost 2 years using the app
Smile.io replied April 1, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨