Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,653)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

Edited June 12, 2024

Great app and support from the Smile staff is brilliant!

Beak Brewery
United Kingdom
About 1 year using the app
Smile.io replied March 21, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

February 4, 2024

Excellent app!

Origem Specialty Coffee
Israel
Over 3 years using the app
Smile.io replied February 7, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

- Smile Team ✨

March 18, 2024

The support is fantastic - highly recommend

Rare Collective Official
Australia
8 months using the app
Smile.io replied March 20, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

April 9, 2024

I’m new to the app, and Jade has been fantastic in helping me navigate a customer question! Thank you so much!

Dottie Beth Designs
United States
4 days using the app
Smile.io replied April 12, 2024

Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

July 5, 2024

Customer service is prompt answering all of my questions.

Geechee Mama Candles
United States
1 day using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edited May 24, 2024

Top service from Hannah :)

Secend.ch
Switzerland
Over 1 year using the app
Smile.io replied April 18, 2024

Thank you for your lovely review. We are so glad Joana was able to assist you!

March 5, 2024

Andreandana was a great service rep.! Helped with all of my questions!

The Horse People Company
Canada
13 days using the app
Smile.io replied March 8, 2024

Thank you so much for your review. We agree that Andreandana is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

April 1, 2024

Easy to use. Great support

Love♥Vonshe Skincare
United States
5 months using the app
Smile.io replied April 4, 2024

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨

May 11, 2024

Andrea was very prompt and helpful with all my questions.

Nursecaresuites - Online Healthcare Boutique
United States
16 days using the app
Smile.io replied May 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

February 21, 2024

good support

Rider Shop MY
Malaysia
Almost 3 years using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨