Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,478)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

April 3, 2024

App molto utile e servizio clienti ottimo! Thank you Jade!!!

Sanchèz & Co.
Italy
18 days using the app
Smile.io replied April 6, 2024

Thank you so much for the 5-star rating 💖

Joana - Smile Team✨

March 26, 2024

Support Staff were quick and efficient resolving the query as required

The South African Spaza Shop
United Kingdom
4 months using the app
Smile.io replied April 1, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please reach out if we can help with anything else.

Cheers!

-Smile Team ✨

Edited January 15, 2024

The support for smile is always amazing. Lisa was a lot of help today and very responsive with all my questions as I am new to this app extension!

El3ment Productions
United States
11 days using the app
Smile.io replied January 6, 2024

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.

Cheers

The Smile team 🤩

March 18, 2024

The support is fantastic - highly recommend

Rare Collective Official
Australia
8 months using the app
Smile.io replied March 20, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

April 19, 2024

Fast and easy. The customer service team very effective and friendly.

Myalma
Spain
About 22 hours using the app
Smile.io replied April 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

November 22, 2023

Great quick communication from Lynn to help me with my query.

Hype Locker UK
United Kingdom
2 months using the app
Smile.io replied November 25, 2023

Thanks for leaving a review! We agree that Lynn is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

February 3, 2024

Great app, best features, and amazing support!

MOROUGE CANADA
Canada
About 2 months using the app
Smile.io replied February 6, 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

- Smile Team ✨

January 30, 2024

Professional team stands behind the great app... highly recommended

Belingos
Israel
8 months using the app
Smile.io replied January 31, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

February 6, 2024

Smooth and fast service

Philly Whiz Kid Shop
United States
3 months using the app
Smile.io replied February 8, 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with our service 💖

Yours in Loyalty,

✨ The Smile Support Team ✨

November 10, 2023

Good service, happy with the free plan so far

iSquaredYoga
Belgium
15 days using the app
Smile.io replied November 11, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Joana - Smile Team ✨