Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

March 20, 2024

Very helpful staffs!

doe a dear
United States
About 4 years using the app
Smile.io replied March 22, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

April 1, 2024

Easy to use. Great support

Love♥Vonshe Skincare
United States
5 months using the app
Smile.io replied April 4, 2024

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨

January 30, 2024

Professional team stands behind the great app... highly recommended

Belingos
Israel
8 months using the app
Smile.io replied January 31, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

March 15, 2024

It's too early to rate the app yet, as we have just recently added it. But, the help from Lynn to iron out some issues we experienced was great and very helpful.

VOYA Organic Beauty
Ireland
21 days using the app
Smile.io replied March 16, 2024

Thank you so much for your review. We really appreciate it. We have reached out via email to see if there is anything further we can do to help.

Best regards

The Smile team.

February 3, 2024

Great app, best features, and amazing support!

MOROUGE CANADA
Canada
About 2 months using the app
Smile.io replied February 6, 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

- Smile Team ✨

April 1, 2024

Shoutout to Andreandana, Brandon, Jade, and their team for their exceptional support during the process.

CROSSB
Malaysia
14 days using the app
Smile.io replied April 4, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 We think Andreandana, Brandon, Jade and the team are pretty great too :)

- Smile Team ✨

Edited June 12, 2024

Great app and support from the Smile staff is brilliant!

Beak Brewery
United Kingdom
About 1 year using the app
Smile.io replied March 21, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

February 6, 2024

Smooth and fast service

Philly Whiz Kid Shop
United States
3 months using the app
Smile.io replied February 8, 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with our service 💖

Yours in Loyalty,

✨ The Smile Support Team ✨

March 18, 2024

The support is fantastic - highly recommend

Rare Collective Official
Australia
8 months using the app
Smile.io replied March 20, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

November 30, 2023

Lynn's response was very quick and easy to communicate, which quickly and perfectly solved my problem

Double Stitch By Bedsure
United States
6 days using the app
Smile.io replied December 2, 2023

We are delighted Lynn was able to solve your problem. Please reach out if we can help with anything else.

Cheers

The Smile Team