Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,478)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

Edited April 18, 2024

It’s good

Kalapriya Jewellery
Australia
Over 2 years using the app
Smile.io replied April 17, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

December 13, 2023

Lynn was very helpful

Katia Designs
United States
Almost 3 years using the app
Smile.io replied December 14, 2023

Thanks for leaving a review! We agree that Lynn is indeed very helpful 💖

Don't hesitate to reach back out if there is anything else we can do for you!

Cheers,
- Smile Team ✨

November 30, 2023

Lynn's response was very quick and easy to communicate, which quickly and perfectly solved my problem

Double Stitch By Bedsure
United States
6 days using the app
Smile.io replied December 2, 2023

We are delighted Lynn was able to solve your problem. Please reach out if we can help with anything else.

Cheers

The Smile Team

December 4, 2023

Brandon in their support department was lightning-quick and very helpful.

sageberri.com
United Kingdom
2 months using the app
Smile.io replied December 6, 2023

So glad to hear that Brandon was able to help you in lightning-quick fashion! Thanks so much for taking the time to leave a review about him 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

January 17, 2024

Best experience!

JNK Jewelry
Canada
About 1 year using the app
Smile.io replied January 18, 2024

Thank you so much for taking the time to leave this review 💛

Jade - Smile Team✨

January 16, 2024

Very helpful and responsive customer service chat.

Die With Your Boots On
United States
12 months using the app
Smile.io replied January 17, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

January 13, 2024

Excellent product and AMAZING support!

Wild About Popcorn
United States
3 months using the app
Smile.io replied January 16, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

February 27, 2024

Karen helped me with setting up, she really was patient, and detailed. Thanks really, i was satisfied

'Liarels
Nigeria
16 days using the app
Smile.io replied February 29, 2024

Thank you so much for taking the time to leave a review! We are pleased to hear that you are happy with Smile! We are glad Karen was able to help :)

The Smile Team ✨

Edited May 1, 2024

Very good service team

zak.com
United States
7 months using the app
Smile.io replied March 22, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

December 4, 2023

"Great service and fast support, we're happy with the app!"

STF Shop
Germany
About 2 months using the app
Smile.io replied December 6, 2023

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨