Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

February 14, 2024

Great support

Bogart Man
South Africa
8 months using the app
Smile.io replied February 22, 2024

Thank you for your kind review!

April 2, 2024

Top notch customer service!

Captain Coop's Trading Co.
United States
About 2 months using the app
Smile.io replied April 4, 2024

Thanks for leaving us a review! We're so glad to hear you think we're 'top-notch' 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

December 21, 2023

Excellent, patient, knowledgable customer service. Very easy to integrate with other apps.

My Store
United States
About 22 hours using the app
Smile.io replied December 25, 2023

Thank you so much for leaving us this 5-star review & for the kind words about our customer service team! We really appreciate it 🫶 Shoutout to app integrations, too 🙌

Yours in Loyalty,

✨ The Smile Support Team ✨

December 13, 2023

Fast and knowledgeable.

OmBaked
United States
11 months using the app
Smile.io replied December 14, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Cheers,
- Smile Team ✨

December 22, 2023

Just signed up today. We had tons of questions and Lynn was very patient and supportive to respond in a very detailed manner to each one. We are up and running and excited to offer rewards to our customer! Thanks Lynn!

Thanks 2 Blanks
United States
About 2 hours using the app
Smile.io replied December 25, 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you had such a great experience with Lynn 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

February 16, 2024

Lisa was beyond quick with her response and solutions offered. I was able to get the rewards program running, and have a link for social.

Thank you again!

EH Treasures
United States
About 1 hour using the app
Smile.io replied February 18, 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 7, 2024

Absolutely helpful!

Lash Tribe
Australia
Over 1 year using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

April 22, 2024

Lisa did an amazing job! - This is an awesome app! - Thank you Lisa!

Kingston Gourmet Seasoning Co.
United States
About 2 hours using the app
Smile.io replied April 24, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you're loving Smile 🤩

Lisa - Smile Team✨

January 11, 2024

Très réactif quand on rencontre un problème, c'est appréciable. Merci pour votre aide, grâce à vous j'ai résolu mon problème rapidement

Ethnilink
France
Over 2 years using the app
Smile.io replied January 13, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 24, 2024

Easy to work with for us and our customers

Harvest Hills Skin Care, LLC
United States
1 day using the app
Smile.io replied January 25, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨