Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

March 30, 2024

Very helpful

Giali Lashes
Australia
Almost 2 years using the app
Smile.io replied April 1, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

December 13, 2023

Lynn was very helpful

Katia Designs
United States
Almost 3 years using the app
Smile.io replied December 14, 2023

Thanks for leaving a review! We agree that Lynn is indeed very helpful 💖

Don't hesitate to reach back out if there is anything else we can do for you!

Cheers,
- Smile Team ✨

March 26, 2024

Support Staff were quick and efficient resolving the query as required

The South African Spaza Shop
United Kingdom
4 months using the app
Smile.io replied April 1, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please reach out if we can help with anything else.

Cheers!

-Smile Team ✨

April 3, 2024

App molto utile e servizio clienti ottimo! Thank you Jade!!!

Sanchèz & Co.
Italy
18 days using the app
Smile.io replied April 6, 2024

Thank you so much for the 5-star rating 💖

Joana - Smile Team✨

December 4, 2023

Brandon in their support department was lightning-quick and very helpful.

sageberri.com
United Kingdom
2 months using the app
Smile.io replied December 6, 2023

So glad to hear that Brandon was able to help you in lightning-quick fashion! Thanks so much for taking the time to leave a review about him 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

January 17, 2024

Best experience!

JNK Jewelry
Canada
About 1 year using the app
Smile.io replied January 18, 2024

Thank you so much for taking the time to leave this review 💛

Jade - Smile Team✨

January 13, 2024

Excellent product and AMAZING support!

Wild About Popcorn
United States
3 months using the app
Smile.io replied January 16, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

May 13, 2024

Fantastic customer support.

Peggy & Twig
Australia
About 1 month using the app
Smile.io replied May 15, 2024

We love to hear that our customer support is fantastic! Thanks for your lovely feedback :)

January 16, 2024

Very helpful and responsive customer service chat.

Die With Your Boots On
United States
12 months using the app
Smile.io replied January 17, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

December 4, 2023

"Great service and fast support, we're happy with the app!"

STF Shop
Germany
About 2 months using the app
Smile.io replied December 6, 2023

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨