Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,641)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and increasing order values through its loyalty and rewards programs. They praise its user-friendly interface and customizable features that integrate seamlessly with Shopify POS. The customer support is noted for its responsiveness and effectiveness, making setup straightforward. Merchants appreciate the app's robust functionality and exceptional service, noting significant satisfaction with its long-term performance.

December 10, 2024

I love Smile.io, it has all features I need. Besides, its support team is awesome. I have particularly received great and swift help from Shelby and Lisa. I don't see a better app in this category than Smile.io!

Sortiraparis
France
11 months using the app
Smile.io replied December 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

January 6, 2025

Jade was great help in assisting me. Very good service and am very happy with the app

NatureChest
United States
About 2 years using the app
Smile.io replied January 8, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

January 28, 2025

Great customer service! We really enjoy the product and are starting to see how it is helping to drive more engagement and revenue.

Laos To Your House, Inc.
United States
2 months using the app
Smile.io replied January 30, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

December 12, 2024

Joana has been very helpful with my questions, would recommend to anyone interested in improving your retantion rate.

chiclara
United States
About 1 year using the app
Smile.io replied December 14, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩

December 2, 2024

Lisa was very helpful. It was fantastic to learn that the reward points could be redeemed both in-store and online. Great app.

Molly's Market
Canada
Over 3 years using the app
Smile.io replied December 3, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

February 26, 2025

They have been great! They are very helpful and always respond in a timely matter.

Sweet Bath Co
United States
Over 2 years using the app
Smile.io replied February 28, 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

January 22, 2025

I have only just started using the app but so far I have had good feedback (have not announced my rewards program widely altough it is active on my site.) Customer service has been fast and very good so far. Really happy I went with Smile instead of a more expensive app, it has everything I need at this early stage.

Atlantic Soap Co. ®
United States
7 days using the app
November 21, 2024

I've used the app for a while now and have been please with the functionality and ease of use. Customer support is great as well. Highly recommend!

The Stackhouse Printery
United States
Over 1 year using the app
Smile.io replied November 23, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 23, 2024

That's what I am looking for! I had a problem about integration, Customer service solved it immediately. Thanks for everything

Beauty Care Bag
United States
5 months using the app
Smile.io replied January 4, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

November 26, 2024

Very easy to use and easy to modify to your liking and what suits you and your business. Customer service is friendly and quick to respond.

Lavish Bath Creations
United States
Over 2 years using the app
Smile.io replied November 28, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖