Smile: Loyalty & Rewards , 5,973 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.
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Amazing service and such a short turnaround time when responding to an online chat. Well done!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
i love the app so much , it increase my sales . I highly recommended 1000%
good customer service
Thanks so much for taking the time to leave a review! We are happy to hear that Smile is making an impact with your customers :)
Yours in Loyalty,
✨ The Smile Support Team ✨
I had a problem with my rewards icon covering key aspects of my shop chat feature on the mobile platform and Lynn provided me with all the info I needed to fix it. Thank you!
Thanks for taking the time to leave us a review! So glad Lynn was able to help you resolve the UI conflict you were experiencing 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Simple and easy-to-use app. A great way of driving repeat custom with our customers. Support has been excellent, with any questions answered promptly and explained in words we can digest and understand.
Thanks for leaving a review! We're so glad to hear that you're enjoying Smile and find it easy-to-use :)
Yours in Loyalty,
The Smile Support Team
Great customer service from Brandon who helped to resolve my issue quickly and efficiently :)
Thanks so much for leaving us a review! We are so glad to hear that you found Brandon's support to be great 🙂
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team ✨
Excellent app and customer care. They're ready to assist with anything and give you recommendations with anything you might need.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩
- Smile Team ✨
Lynn was great with her assistance. Thank you for such a great customer service!
Thanks so much for taking the time to leave a review! We are happy Lynn could assist!
Yours in Loyalty,
✨ The Smile Support Team ✨
Joana was quick, informative and responsive in helping to resolve my issue seamlessly. Thank you
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
Joana & ✨ The Smile Support Team ✨
Great app, easy to set up and amazing support and customer service from Lynn when I needed assistance with anything.
Thank you so much for sharing, we are happy that we were able to help. We think Lynn is awesome too! 💖
If you need any help, please do not hesitate to reach out.
The Smile Team ✨
I’ve just downloaded the app, using the free version and so far so good. Really easy to set up & looks beneficial for customer loyalty.
I have to say Lisa from customer service was extremely helpful when I used the live chat. I don’t often leave reviews, however i was so impressed I thought it was important to do so, she is a credit to the company.
We are delighted you like app and that the service you received from Lisa was so impressive.
We really appreciate you taking the time to leave us a review.
Please reach out if we can help with anything else.
Cheers
The Smile Team