Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,631)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 16, 2024

I had a query about API, the team were very helpful and guided me quickly to solve my issue.

BELIER
United Kingdom
About 3 years using the app
Smile.io replied October 18, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

- Smile Team ✨

December 12, 2024

Shelby was amazing. Provided detailed answers to my concerns.

Touchland
United States
Over 5 years using the app
Smile.io replied December 14, 2024

So glad Shelby was able to assist you and thank you for your lovely review!

Edited November 6, 2024

Amazing loyalty program. We switched because of rampant code leaks and saw immediate savings due to fewer discounts. I recommend this app (if you have the budget).

Update: The customer service is very good.

Country Life Natural Foods
United States
6 months using the app
Smile.io replied October 30, 2024

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

November 5, 2024

Great experience so far and nice people at Smile.

Shoe Lace Supply
United States
Over 2 years using the app
Smile.io replied November 8, 2024

Thank you for the 5 star review!

Smile Team ✨

December 11, 2024

I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!

Affirm The Word Literary
United States
21 days using the app
Smile.io replied December 13, 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Edited December 17, 2024

Easy to set up and use.

Customer service is amazing!

Goldmania New York
United States
Over 1 year using the app
Smile.io replied December 1, 2024

Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)

November 19, 2024

App is very user friendly, good customer support

From Another
Canada
Over 1 year using the app
Smile.io replied November 21, 2024

Thank you for your lovely review!

December 16, 2024

Very reactive and helpful when contacted.

Kealia Beauty
France
Over 1 year using the app
Smile.io replied December 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

October 27, 2024

I recently had an excellent experience with Joanna from the Smile.io help desk. She was extremely helpful in addressing my queries and provided prompt responses that made the entire process seamless.
Joanna's expertise and quick replies ensured that I received the assistance I needed without any delays.

MERA MERAH
Austria
About 1 month using the app
Smile.io replied October 29, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 12, 2024

Great service, very quick to deal with issues, Lynn was great, professional and patient, solved a big problem I had, highly recommend this product!

Willloom
Hong Kong SAR
About 2 months using the app
Smile.io replied November 14, 2024

We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))