Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,699)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards features that boost customer engagement and retention. They appreciate its user-friendly interface, customizable loyalty programs, tiered rewards, and referral systems. The integration with Shopify is seamless, ensuring easy management. Its performance is reliable, and customer support is noted for being responsive and effective in providing assistance and resolving issues quickly.

December 19, 2024

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Daybird
United States
About 2 years using the app
Smile.io replied December 22, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

December 11, 2024

Smile makes creating a rewards program easy!
They also helped me to figure out how to implement one for my in-person pop-ups. I wish they had a more "entry-level" plan with more features but overall I am super happy!

Skincare for Weirdos
Canada
7 months using the app
Smile.io replied December 13, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

March 9, 2025

We have recently implemented this into our business. We were looking for a referral program to incentivize our customers. So far we have already seen some benefits of adding this to our shopify store.

Detail Studio
United States
About 1 month using the app
Smile.io replied March 11, 2025

Thank you for taking the time to leave this review - we are glad you're already seeing benefits!

March 6, 2025

Customer service is always very helpful and quick to respond! Very user friendly!

Tennessee Jane
United States
9 months using the app
Smile.io replied March 8, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 29, 2024

We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.

RAVE Coffee
United Kingdom
Over 4 years using the app
Smile.io replied November 30, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩

January 7, 2025

Great loyalty program. Does everything we need it to. Super simple to use.

CBD For Life
United States
Over 2 years using the app
Smile.io replied January 10, 2025

We smiled reading this review! Thank you so much :)))

January 16, 2025

Cole did a great job tuning up our Smile account and taking our program to the next level. It's working well for us with Recharge and Shopify.

Jiminy's
United States
About 3 years using the app
Smile.io replied January 17, 2025

Thank you so much for the 5-star review! 🌟 Your kind words mean the world to us, and we’re thrilled to know you had a great experience.

Smile Team✨

December 5, 2024

Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!

The Oil Bar
United States
Over 5 years using the app
Smile.io replied December 7, 2024

So glad Shelby was able to assist you and thank you for your lovely review! :)))

December 3, 2024

Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step.

Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and ...

Pacific First Aid
Canada
6 months using the app
Smile.io replied December 4, 2024

Thanks for leaving a review! We agree that Ezra (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

March 3, 2025

Very helpful and followed up to make sure everything was good.

Starry Night Creations
United States
6 months using the app
Smile.io replied March 6, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖