Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (3,963)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty program that boosts customer engagement and repeat purchases. It's user-friendly with customizable options, seamlessly integrates with Shopify and Shopify POS, and offers reliable performance. The customer support is exceptional, with a responsive team that ensures merchant satisfaction and effective app usage. This app is valued for enhancing shopping experiences and fostering customer loyalty.

March 9, 2025

We have recently implemented this into our business. We were looking for a referral program to incentivize our customers. So far we have already seen some benefits of adding this to our shopify store.

Detail Studio
United States
About 1 month using the app
Smile.io replied March 11, 2025

Thank you for taking the time to leave this review - we are glad you're already seeing benefits!

March 27, 2025

Super helpful got back to me really quick made things so much easier!

The Embrace Boutique
United States
Over 4 years using the app
Smile.io replied March 29, 2025

Thank you so much for taking the time to leave this review 💖

June 10, 2025

Lynn was absolutely wonderful to work with! She was attentive, knowledgeable, and genuinely kind throughout our interaction. Her professionalism and prompt support made the experience not only smooth but also very pleasant. Thank you, Lynn, for your outstanding service!

Kahawa 1893
United States
4 months using the app
Smile.io replied June 11, 2025

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Lynn 🤩

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨

June 3, 2025

Great customer service. Erin answered all of my questions- with patience and care. So happy we are using Smile!

Angie's Strength & Style Boutique
United States
Over 5 years using the app
Smile.io replied June 4, 2025

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨

April 16, 2025

Excellent customer service from Andrea - fixed my problem right away!

InnerTalk-Store
United States
Over 3 years using the app
Smile.io replied April 18, 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

May 12, 2025

Smile.io is working much better than our previous loyalty app and the response from team has been great. Thank You!

The Clothing Cove
United States
About 1 year using the app
Smile.io replied May 14, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

- Jade & The Smile Team ✨

April 12, 2025

I've had some questions about the app and always get a quick and efficient answer from customer service (Lisa most recently).

Simpson & Vail
United States
Almost 3 years using the app
Smile.io replied April 15, 2025

Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️

- Smile Team ✨

January 23, 2025

We've been using Smile for years, and it just gets better and better. I recently had an issue with customer logins after we switched to Shopify's new customer accounts, and a Smile rep, Shelby, responded quickly and explained how to fix it. She followed up later in the day to make sure the problem was resolved, which I really appreciated.

N101 Nutrition
United States
About 8 years using the app
Smile.io replied January 25, 2025

Thank you for your review - we really appreciate it!

April 24, 2025

Amazing team! Amazing App been using it for years
Integrates very well and seemlesly

Maktabakw
Kuwait
Almost 4 years using the app
Smile.io replied April 27, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

May 15, 2025

The customer service I received with Smile has been TOP NOTCH!! Jade my customer service rep helped me with a big issue. I am so impressed by this app so far. Thank you, customer service is top priority for me, I felt really taken care of.

BlendBee Tea
United States
4 months using the app
Smile.io replied May 18, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨