Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,653)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

November 21, 2024

Thank you so much for all your help!

Nolaskinsentials
United States
About 7 years using the app
Smile.io replied November 23, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

November 22, 2024

Great solution for loyalty program. Easy to set up and easy to use. Joana was quick to solve my issue at hand. Thank you!

Feel Beautiful
Singapore
6 months using the app
Smile.io replied November 23, 2024

Thank you for the 5 star review!

Smile Team ✨

September 11, 2024

Excellent customer service for an issue that I had with a Shopify update that moved things around on me! Got it all worked out quickly! Thank you!

be blends
United States
Over 6 years using the app
Smile.io replied September 12, 2024

Thank you so much for taking the time to write this 5-star review! We really appreciate it. 💖

Shelby - Smile Team ✨

November 3, 2024

As a small business owner at Stellarance, we have found Smile.io to be a fantastic tool for building customer loyalty and engagement. The support team was incredibly responsive and helped us set up the mobile widget seamlessly, making it easy for our customers to access rewards on any device. This app has been invaluable in enhancing our customer experience and encouraging repeat purchases. Highly recommended!

Stellarance
United Kingdom
About 1 month using the app
Smile.io replied November 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 12, 2024

Shelby was amazing. Provided detailed answers to my concerns.

Touchland
United States
Over 5 years using the app
Smile.io replied December 14, 2024

So glad Shelby was able to assist you and thank you for your lovely review!

January 5, 2025

A feature filled app backed by great support.

M&M Bird Toys
United States
Almost 3 years using the app
Smile.io replied January 8, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 21, 2024

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
Canada
About 2 years using the app
Smile.io replied November 22, 2024

We smiled reading this review! Thank you so much :)

October 16, 2024

Excellent customer service and prompt service for an issue i had with a Shopify issue. Very happy with the service!

Mimosa
Sri Lanka
Over 3 years using the app
Smile.io replied October 18, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

December 11, 2024

I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!

Affirm The Word Literary
United States
21 days using the app
Smile.io replied December 13, 2024

Thank you for taking the time to leave us a 5-star review! 🤩

November 5, 2024

Great experience so far and nice people at Smile.

Shoe Lace Supply
United States
Over 2 years using the app
Smile.io replied November 8, 2024

Thank you for the 5 star review!

Smile Team ✨