Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 11, 2024

We have been using this app for a couple of years, the functionality is reliable and my customers love getting rewarded with points that they can use on future purchases. Recently had a question for support and although it wasn't an urgent issue, they responded immediately and thoroughly. Would highly recommend.

Kats Cookiez
Canada
Over 3 years using the app
Smile.io replied October 14, 2024

Firstly - thanks for being a loyal Merchant! We are really happy to hear you're finding Smile reliable and that our customer support team were able to advise you quickly.

October 8, 2024

andreandana was so helpful! She understood what I needed and helped me fix it! I truly enjoy using smile.io for our business.

The Irie Cup
United States
Almost 4 years using the app
Smile.io replied October 11, 2024

Thanks for taking the time to leave a review. We are so happy to hear that you're enjoying Smile.io & that Andreandana was able to help! 😊

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 5, 2024

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Meder Beauty Europe
Latvia
10 months using the app
Smile.io replied December 6, 2024

We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)

November 7, 2024

Good support, thorough rewards program. Easy app blocks to add rewards features to site.

Fletch
United States
Over 1 year using the app
Smile.io replied November 9, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

October 2, 2024

The team was quick to respond to questions and concerns. They made sure all of my questions were answered, and when they weren't (because I like to think of questions when I am working on other things) they took the time to explain.

Sucreabeille
United States
About 5 years using the app
Smile.io replied October 29, 2024

Thank you for leaving us a review, we appreciate it! 💖

Smile Team ✨

October 10, 2024

easy to use, fast responsive support team, effective user flow. thanks!

forth co
Singapore
About 3 years using the app
Smile.io replied October 12, 2024

We smiled reading this review! Thank you so much :)

November 21, 2024

Joana was really helpful in answering my enquiry.
The app is super simple to use and not overwhelming at all. Thank you for making it easy!

Craftly Ltd
United Kingdom
11 months using the app
Smile.io replied November 22, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

October 15, 2024

App is really in depth and the support team are incredibly helpful. Highly recommended.

Powerlete
United Kingdom
Over 2 years using the app
Smile.io replied October 16, 2024

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

October 28, 2024

Great Customer Service!!

BrownButterBeauty
United States
Over 1 year using the app
Smile.io replied October 30, 2024

Thank you so much for 5 stars!

November 4, 2024

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

Battle Honours 3D ™
United Kingdom
About 1 year using the app
Smile.io replied November 5, 2024

Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)