Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,646)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

May 23, 2024

The team at Smile is what made this app worth it, 100%. As a Web Designer, we all run into some bumps in the road. The communication was very easy and reassuring because you were talking to an actual person on the other side. It took a team to figure out the issue (Angie, Ezra, and Cole - you guys rock!) It was resolved and I was able to deliver the great news to my client - letting her know her site is good to go and seamless!

My Sister's Closet
United States
About 1 year using the app
Smile.io replied May 25, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

April 23, 2022

Smile works great with our online and in-store customers rewards really easy to use and great support.

The Makeup Shack
United States
About 5 years using the app
Smile.io replied April 23, 2022

We're so glad Smile is working great for you and your customers, and that our support has been helpful😊 Thank you for taking the time to leave a review! It was a pleasure chatting with you today 💛 Nicole

July 31, 2017

Super easy to set up and add to my Shopify store. Love it!

Abboo Candle Co
United States
About 5 years using the app
November 2, 2023

We have had the pleasure of being partnered with Smile for more than five years now and we can confidently say that they provide exceptional service to their customers. Their rewards program is easy-to-use with a beautiful interface that is constantly innovating, making it a top choice for anyone looking to implement a loyalty program. The team at Smile is always looking for ways to improve their offerings and provide the best possible experience for their clients. We highly recommend Smile to anyone who is looking for a reliable and user-friendly solution for their rewards program needs.

Glitter Planet
United Kingdom
About 5 years using the app
Smile.io replied November 4, 2023

Thank you so much for the kind words and for taking the time to leave this review 🤩 We really appreciate it 💖 And we are delighted that you find Smile so reliable and user-friendly 😊

Please let us know if there is anything else we can do to support you!

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

May 30, 2018

This rewards program app is really awesome!

Blazed Vapes
United States
About 5 years using the app
November 21, 2023

Lisa was very helpful and knowledgeable :)

Read Between The Lines®
United States
About 5 years using the app
Smile.io replied November 23, 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

Edited April 29, 2022

I love the design of this reward program. Super easy to use and a great rewards program. I love it and highly recommend it! Really great customer support as well!

Drop Dee Guitars
United States
About 5 years using the app
Smile.io replied April 29, 2022

Thank you for your kind words, it was a pleasure helping you today :) -Jade <3

December 20, 2020

Smile Rewards is very user friendly for a beginner and there are a lots of features available on the Free Plan.
The Customer Service chat are very helpful :)
I love using this App to reward my customers and to build my customer referral base :)

Beautifully Well Box
Australia
About 5 years using the app
Smile.io replied December 20, 2020

Thank you so much for the review and for leaving us 5 stars! We're so happy you found our Support team helpful! 😄

Edited April 23, 2016

So far so good! The instructions were clear, making it easy to set up. Can't wait to see it in action.

Pretty Jelly
United States
About 5 years using the app
September 23, 2015

I am absolutely loving the Sweet Tooth Loyalty program! It's user friendly and super simple to set up. My customers are also loving that I'm able to provide them with a rewards program, so I'm thankful for Sweet Tooth's usability!

Alexandra Kathlyn Accessories
Canada
About 5 years using the app