Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

February 27, 2024

Karen helped me with setting up, she really was patient, and detailed. Thanks really, i was satisfied

'Liarels
Nigeria
16 days using the app
Smile.io replied February 29, 2024

Thank you so much for taking the time to leave a review! We are pleased to hear that you are happy with Smile! We are glad Karen was able to help :)

The Smile Team ✨

January 8, 2024

LISA was beyond helpful. She provided exactly what I needed. My problem was fixed immediately.

Kinetix | Casual Luxury
United States
5 days using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

February 5, 2024

Excellent assitance, Jade was nice and helpful

Beer Heaven Project
Spain
2 months using the app
Smile.io replied February 7, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

April 19, 2024

Fast and easy. The customer service team very effective and friendly.

Myalma
Spain
About 22 hours using the app
Smile.io replied April 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

May 13, 2024

Helpful customer service.

Blaze & Ribbon
United States
3 days using the app
Smile.io replied May 15, 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)

Edited May 1, 2024

Very good service team

zak.com
United States
7 months using the app
Smile.io replied March 22, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

March 5, 2024

Andreandana was a great service rep.! Helped with all of my questions!

The Horse People Company
Canada
13 days using the app
Smile.io replied March 8, 2024

Thank you so much for your review. We agree that Andreandana is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

Edited April 18, 2024

It’s good

Kalapriya Jewellery
Australia
Over 2 years using the app
Smile.io replied April 17, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

November 17, 2023

Wonderful service - thank you!

The Boho Depot
United States
About 1 year using the app
Smile.io replied November 21, 2023

We appreciate you taking the time to let us know your service was wonderful! It was our pleasure to assist 🙂

Here if you need any more assistance in the future!

Yours in Loyalty,

✨ The Smile Support Team ✨

January 31, 2024

It's very app friendly, and easy to be used and navigate. Great choice/feature to be used for rewards program.

Big Nuts
Malaysia
7 days using the app
Smile.io replied February 1, 2024

We are super glad you found that app easy to use! If you have any questions our support team would be happy to assist :)