Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,646)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

May 23, 2018

A very simple-to-use, effective customer loyalty programme. Integrates well with our store and we have plenty of customers using it. I love the recent integration with Judge.Me and we've seen our number of reviews significantly increase as a result of being able to offer rewards for product reviews. We had a slight issue recently and Roel was great, prompt and very patient in helping us sort things out. Would recommend this app to anyone looking to build a loyalty programme!

An Uplifted Day
Singapore
About 5 years using the app
September 19, 2019

I found the app easy to set up .... I will definitely recommend Smile to other shopify users ..... Thank you

Yarninspired
Australia
About 5 years using the app
Smile.io replied September 19, 2019

Thank you for the five star rating! We really appreciate it! 😄

March 19, 2016

Easy to use and even the free version gives you a great start when building customer loyalty.

Gecko Shack Limited
United Kingdom
About 5 years using the app
December 26, 2019

we have used smile.io for about 3 months now. it provides a stable and independent platform for rewarding customers. we are happy with it. but the ease of use and stability of this app don't come cheap! the really good and useful features are at least 199+ p.m.

The Supplement Warehouse Pte Ltd
Singapore
About 5 years using the app
Smile.io replied December 26, 2019

Thank you for the five-star review, and candid feedback! 🙂

September 28, 2023

Jade was SUPER fast to respond and got my icon back on my new theme within seconds! She also showed me how to do it myself in the future in case I switch themes again :)

Calico Rose Boutique
United States
About 5 years using the app
Smile.io replied September 29, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

Edited September 10, 2024

Joana was very friendly while helping to resolve my issue and managed to get everything sorted very quickly :)

METALAB SUPPS
South Africa
Over 4 years using the app
Smile.io replied February 7, 2024

Thanks so much for leaving us a review! We are so glad to hear that you found Brandon's support to be great 🙂

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

April 5, 2017

Good way to engage loyal customers!

Foodcraft
Hong Kong SAR
About 5 years using the app
October 19, 2016

Sweet way to earn loyalty. Works well, no hiccups!

Little Bay Root
United States
About 5 years using the app
June 22, 2018

Maggie was super helpful with answering a quick question. The program is easy to use and setup. Recommend!

Jax And Pepper
United States
Almost 5 years using the app
April 27, 2023

We've loved using Smile for our Rewards Program platform, it's easy to use not just for customers but for us as well on the back end. The customer service is quick, friendly, and helpful while getting the information across in an easy-to-understand fashion. Jade was extremely helpful in helping me make sure Smile was integrated properly into our other sales channels.

JessaKae
United States
Almost 5 years using the app
Smile.io replied April 27, 2023

Thank you for taking the time to leave a review, I am glad I could assist today ❤️ - Jade & The Smile Team <3