Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

February 4, 2024

Excellent app!

Origem Specialty Coffee
Israel
Over 3 years using the app
Smile.io replied February 7, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

- Smile Team ✨

December 30, 2023

Hannah provided great support!!

The Brush Boutique
United States
6 months using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Hannah 🤩

Don't hesitate to reach out if you have any questions! We're always here when you need us 💖

- Smile Team ✨

March 20, 2024

It was very simple to use and setup.

London's Tech Shop
United States
5 months using the app
February 21, 2024

good support

Rider Shop MY
Malaysia
Almost 3 years using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

January 5, 2024

Brandon was very helpful and quickly identified what I needed to do.

Liqua Nutrients
New Zealand
9 days using the app
Smile.io replied January 6, 2024

Thank you so much for your review. We agree that Brandon is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

December 13, 2023

Wonderful customer service when things don't go so well or there are temporary interruptions.

Vintage Breaks
United States
13 days using the app
Smile.io replied December 15, 2023

Thanks for taking the time to leave us a review! We're so glad to hear that we were able to provide good customer service while we quickly worked to resolve your issues 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

November 20, 2023

Hannah was helpful and supportive. Thank you.

Miniaday Designs, LLC.
United States
5 months using the app
Smile.io replied November 22, 2023

We're so glad to hear Hannah was helpful when you reached out to us for help! It's our pleaure to assist 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

January 8, 2024

Great support from Lisa!

Perkolator Coffee
United States
About 1 year using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

January 3, 2024

Very good app experience, it can meet my requirements, and the customer service team is also actively helping me solve problems.

OTTOCAST
Hong Kong SAR
7 days using the app
Smile.io replied January 6, 2024

Thanks for taking the time to leave us a review! So glad to hear that our support team was able to quickly resolve your issue 🤓

We'll be here if anything else comes up!

Yours in Loyalty,

✨ The Smile Support Team ✨

December 26, 2023

5 stars

99 Fresh
United States
Over 2 years using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We appreciate it so much 🤩

- Smile Team💛