Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,477)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

January 8, 2024

Great support from Lisa!

Perkolator Coffee
United States
About 1 year using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

February 10, 2024

She was very helpful and knowledgeable. I appreciated the help on a late Saturday afternoon!

Balm Valley Co
United States
2 months using the app
Smile.io replied February 13, 2024

Thank you so much for taking the time to leave this review 💛 We are happy the team was able to help :)

-The Smile Team✨

January 3, 2024

Very good app experience, it can meet my requirements, and the customer service team is also actively helping me solve problems.

OTTOCAST
Hong Kong SAR
7 days using the app
Smile.io replied January 6, 2024

Thanks for taking the time to leave us a review! So glad to hear that our support team was able to quickly resolve your issue 🤓

We'll be here if anything else comes up!

Yours in Loyalty,

✨ The Smile Support Team ✨

Edited October 14, 2024

Lisa was exceptional at giving us the support we needed!

EuroGiant
Ireland
11 months using the app
Smile.io replied November 16, 2023

Thanks so much for taking the time to leave us a review AND for the kind words about Lisa! So glad she was able to assist you and that you found her to be as amazing as we think she is too 💖

Yours in Loyalty,

✨ The Smile Support Team ✨

December 26, 2023

5 stars

99 Fresh
United States
Over 2 years using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We appreciate it so much 🤩

- Smile Team💛

April 25, 2024

I am amaze to use smile's amezing features.

Thankyou

A For Apothecary
Singapore
12 days using the app
Smile.io replied April 26, 2024

Thanks for leaving a review! So very happy to hear that you're enjoying our features 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

January 23, 2024

Andrea was so wonderful and helpful!! quit and great service.

coloradosmellgoods
United States
5 months using the app
Smile.io replied January 25, 2024

Thanks for taking the time to let us know how helpful Andrea was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

December 11, 2023

I give 4 star because I'm not yet using the apps, so I can give review about the system. The customer service staff is fast response and understood the question.

SugarStar
Malaysia
6 days using the app
Smile.io replied December 13, 2023

Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)

November 23, 2023

Very Good app, Support is very good.

Just Natural
United Kingdom
7 months using the app
Smile.io replied November 25, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

March 6, 2024

awesome application , thank you

face care
Egypt
7 days using the app
Smile.io replied March 8, 2024

Thank you so much for taking the time to leave this rating! We really appreciate it 💖