Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,477)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

April 25, 2024

I am amaze to use smile's amezing features.

Thankyou

A For Apothecary
Singapore
12 days using the app
Smile.io replied April 26, 2024

Thanks for leaving a review! So very happy to hear that you're enjoying our features 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

January 23, 2024

Andrea was so wonderful and helpful!! quit and great service.

coloradosmellgoods
United States
5 months using the app
Smile.io replied January 25, 2024

Thanks for taking the time to let us know how helpful Andrea was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

December 11, 2023

I give 4 star because I'm not yet using the apps, so I can give review about the system. The customer service staff is fast response and understood the question.

SugarStar
Malaysia
6 days using the app
Smile.io replied December 13, 2023

Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)

November 23, 2023

Very Good app, Support is very good.

Just Natural
United Kingdom
7 months using the app
Smile.io replied November 25, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

March 6, 2024

awesome application , thank you

face care
Egypt
7 days using the app
Smile.io replied March 8, 2024

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

November 16, 2023

i really like the app and the customer service is perfect.

Orleans Vape
Canada
About 1 month using the app
Smile.io replied November 18, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖



Smile Team ✨

December 2, 2023

Best app ever!

Barista Royal GmbH
Germany
Almost 3 years using the app
Smile.io replied December 4, 2023

Thanks for taking the time to leave us a review and for such stellar comments! We appreciate the kind words and you being a merchant of ours so very much 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

November 15, 2023

I had asked too many questions to Brandon and he specifically solved each of them, with patience and he even sent me video demos. Totally recommended.

MYCHALOM
Italy
2 days using the app
Smile.io replied November 16, 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

February 22, 2024

best loyalty program!

Kiyoko Beauty
Canada
Almost 3 years using the app
Smile.io replied February 27, 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that our support could help!

Yours in Loyalty,

✨ The Smile Support Team ✨

February 4, 2024

easy to navigate!

Bloomflower®
New Zealand
3 months using the app
Smile.io replied February 6, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂