Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,646)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

February 14, 2024

Great support

Bogart Man
South Africa
8 months using the app
Smile.io replied February 22, 2024

Thank you for your kind review!

June 6, 2024

Gran APP, su servicio de asistencia es muy bueno... Te asesoran correctamente. En general las funciones de la app cumplen con las necesidades de la tienda.

Lust México
Mexico
About 2 years using the app
Smile.io replied June 8, 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!



Smile Team ✨

February 16, 2024

Lisa was beyond quick with her response and solutions offered. I was able to get the rewards program running, and have a link for social.

Thank you again!

EH Treasures
United States
About 1 hour using the app
Smile.io replied February 18, 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

May 31, 2024

Great customer service!

Strps.
Canada
6 days using the app
Smile.io replied June 1, 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)

April 25, 2024

Joana helped a lot!

Rastah
United States
5 months using the app
Smile.io replied April 26, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

Show less

May 13, 2024

Fantastic customer support.

Peggy & Twig
Australia
About 1 month using the app
Smile.io replied May 15, 2024

We love to hear that our customer support is fantastic! Thanks for your lovely feedback :)

January 24, 2024

Easy to work with for us and our customers

Harvest Hills Skin Care, LLC
United States
1 day using the app
Smile.io replied January 25, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

April 2, 2024

Top notch customer service!

Captain Coop's Trading Co.
United States
About 2 months using the app
Smile.io replied April 4, 2024

Thanks for leaving us a review! We're so glad to hear you think we're 'top-notch' 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

July 11, 2024

Customer service is so speedy and helpful

Telluride Pet Co.
United States
About 2 hours using the app
Smile.io replied July 15, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

April 25, 2024

I am amaze to use smile's amezing features.

Thankyou

A For Apothecary
Singapore
12 days using the app
Smile.io replied April 26, 2024

Thanks for leaving a review! So very happy to hear that you're enjoying our features 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨