Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,524)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

February 10, 2024

She was very helpful and knowledgeable. I appreciated the help on a late Saturday afternoon!

Balm Valley Co
United States
2 months using the app
Smile.io replied February 13, 2024

Thank you so much for taking the time to leave this review 💛 We are happy the team was able to help :)

-The Smile Team✨

April 21, 2024

easy to use

Opulent Elegance Boutique
Canada
3 months using the app
Smile.io replied April 24, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 23, 2024

Andrea was so wonderful and helpful!! quit and great service.

coloradosmellgoods
United States
5 months using the app
Smile.io replied January 25, 2024

Thanks for taking the time to let us know how helpful Andrea was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

April 4, 2024

Joana was super quick and helpful in helping me find answers to questions I had. Looking forward to using the app and seeing how it can help my business grow, I feel assured there will always be help available when required

MyMuscleMug
United Kingdom
37 minutes using the app
Smile.io replied April 6, 2024

Thanks so much for leaving us a 5 star review :)

Yours in Loyalty,

✨ The Smile Support Team ✨

December 11, 2023

I give 4 star because I'm not yet using the apps, so I can give review about the system. The customer service staff is fast response and understood the question.

SugarStar
Malaysia
6 days using the app
Smile.io replied December 13, 2023

Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)

November 23, 2023

Very Good app, Support is very good.

Just Natural
United Kingdom
7 months using the app
Smile.io replied November 25, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

April 25, 2024

Joana helped a lot!

Rastah
United States
5 months using the app
Smile.io replied April 26, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

Show less

November 16, 2023

i really like the app and the customer service is perfect.

Orleans Vape
Canada
About 1 month using the app
Smile.io replied November 18, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖



Smile Team ✨

December 2, 2023

Best app ever!

Barista Royal GmbH
Germany
Almost 3 years using the app
Smile.io replied December 4, 2023

Thanks for taking the time to leave us a review and for such stellar comments! We appreciate the kind words and you being a merchant of ours so very much 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

March 6, 2024

awesome application , thank you

face care
Egypt
7 days using the app
Smile.io replied March 8, 2024

Thank you so much for taking the time to leave this rating! We really appreciate it 💖