Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,524)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

December 6, 2023

David was excellent. Walked me through the process step by step. Very professional and knowledgable.

Golden H2O Jewelry
United States
2 days using the app
Smile.io replied December 7, 2023

Thank you so much for your review it is really kind. We agree that David is awesome. Please reach out if we can help with anything else

Cheers
The Smile team

May 27, 2024

软件的功能很多 能实现各种会员活动形式 简单易懂 客服响应速度也很快

IUGA
China
10 months using the app
Smile.io replied May 29, 2024

Thank you for your review! We really appreciate it :)

February 4, 2024

easy to navigate!

Bloomflower®
New Zealand
3 months using the app
Smile.io replied February 6, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

February 22, 2024

best loyalty program!

Kiyoko Beauty
Canada
Almost 3 years using the app
Smile.io replied February 27, 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that our support could help!

Yours in Loyalty,

✨ The Smile Support Team ✨

December 9, 2023

Great support and service when there are issues. Thank you for assisting us in resolving the problems we faced.

LOFT HOME
Singapore
8 months using the app
Smile.io replied December 12, 2023

Thanks so much for the kind words about our support team! I have reached out to you to see if there's any feedback you could provide that would help us understand how we can improve our app from your perspective. See you over in the chat threads 🤓

Yours in Loyalty,

Live Chat Manager - Brandon

January 8, 2024

very responsive help desk!

CROSBY
United States
Almost 2 years using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Cheers,
- Smile Team ✨

April 25, 2024

I am amaze to use smile's amezing features.

Thankyou

A For Apothecary
Singapore
12 days using the app
Smile.io replied April 26, 2024

Thanks for leaving a review! So very happy to hear that you're enjoying our features 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

February 8, 2024

Great customer service

DEYA Brewing Company
United Kingdom
6 months using the app
Smile.io replied February 9, 2024

Thanks for the kind words! We really appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

February 21, 2024

Great App and Support!!

INNOMETICS GmbH- Naturkosmetik Rohstoffe & Know how
Austria
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

March 13, 2024

Lynn provided excellent support. Very efficient and gave great advice. Very intuitive app and easy to use.

Adventureco
Australia
About 20 hours using the app
Smile.io replied March 15, 2024

Thank you for the lovely review. Feedbacks like yours help us go to work with a smile on our faces every day! 💖

Please stay in touch!

✨Lynn & The Smile Support Team ✨