Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,647)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

January 17, 2024

Great customer service

ilovemud.com
United States
2 days using the app
Smile.io replied January 19, 2024

Thank you so much for taking the time to leave this review 💛 We are happy our support team could assist!

-The Smile Team✨

May 27, 2024

软件的功能很多 能实现各种会员活动形式 简单易懂 客服响应速度也很快

IUGA
China
10 months using the app
Smile.io replied May 29, 2024

Thank you for your review! We really appreciate it :)

March 1, 2024

Merci à Jade qui m'a beaucoup aidé. J'ai pu régler mon problème rapidement grâce à elle, elle est super

Boïa
France
9 days using the app
Smile.io replied March 5, 2024

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!

Yours in Loyalty,

✨ Jade &The Smile Support Team

May 5, 2024

Service absolument impeccable, efficace, rapide, courtois !

Le Monde de Cyno
Canada
5 days using the app
Smile.io replied May 6, 2024

Merci beaucoup d'avoir pris le temps de laisser cet avis 💖 Ce fut un plaisir de vous aider!

Lisa - Smile Team✨

February 5, 2024

The help center responds quickly to my questions and explains well.

melmomilk design
Singapore
About 21 hours using the app
November 13, 2023

lynn was such a pleasure to work with. super responsive and quick to help fix our issue. 5 stars!!

Intuition Backgrounds
United States
About 9 years using the app
Smile.io replied November 15, 2023

Thanks so much for your kind words about Lynn and for taking the time to leave a review! We're so glad to hear that she was able to resolve your issue quickly 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

March 3, 2022

Smile is a great rewards system and our customers love getting points! It's very easy to understand.

Rivers & Glen Trading Co.
United States
Almost 9 years using the app
Smile.io replied March 4, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

August 18, 2022

Smile has been great for us. Our redemption percentage is significant and customers are motivated by the rewards

LipoSci Labs
United States
Over 8 years using the app
Smile.io replied August 18, 2022

Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you today <3 - Jade

Edited February 1, 2024

To those merchants that are looking to increase customer engagement and make the most out of each customer relationship, look no further than Smile.

Having been on multiple platforms over the years and having tested many different Reward & Loyalty offerings, allow me to save anyone that is looking for a customer point solution some time as you have now found the app you need for your Shopify store.

Look no further. This app is super easy to setup and customer service is always available should you need it.

BulbAmerica
United States
Over 8 years using the app
March 15, 2023

This is a Great app and customer support! We use it for our POS transactions. My questions were answered and we're ready to go.

Vapor Villa
United States
Over 8 years using the app
Smile.io replied March 15, 2023

Awesome that you are all set up now :) Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨