Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,656)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

March 22, 2018

Smile.io is the best! Their customer service is helpful and incredibly responsive. Maggie was great :)

Juice Nashville
United States
Over 9 years using the app
Edited January 9, 2025

Always great and fast customer service.

CurlShoppe
Canada
Over 9 years using the app
November 13, 2023

lynn was such a pleasure to work with. super responsive and quick to help fix our issue. 5 stars!!

Intuition Backgrounds
United States
About 9 years using the app
Smile.io replied November 15, 2023

Thanks so much for your kind words about Lynn and for taking the time to leave a review! We're so glad to hear that she was able to resolve your issue quickly 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

March 7, 2016

Great app, very easy to setup and use

Nutrimix
United States
About 9 years using the app
January 5, 2016

Easy to install and setup.Just started using and a very happy with this app so far.

Cakcollectibles
United States
About 9 years using the app
May 9, 2017

easy to use and works a treat!

Opticfire
United Kingdom
Almost 9 years using the app
March 3, 2022

Smile is a great rewards system and our customers love getting points! It's very easy to understand.

Rivers & Glen Trading Co.
United States
Almost 9 years using the app
Smile.io replied March 4, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

August 18, 2022

Smile has been great for us. Our redemption percentage is significant and customers are motivated by the rewards

LipoSci Labs
United States
Over 8 years using the app
Smile.io replied August 18, 2022

Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you today <3 - Jade

Edited February 1, 2024

To those merchants that are looking to increase customer engagement and make the most out of each customer relationship, look no further than Smile.

Having been on multiple platforms over the years and having tested many different Reward & Loyalty offerings, allow me to save anyone that is looking for a customer point solution some time as you have now found the app you need for your Shopify store.

Look no further. This app is super easy to setup and customer service is always available should you need it.

BulbAmerica
United States
Over 8 years using the app
May 1, 2016

Easy to install and use which makes this app perfect! Thank you!

Smokey Mountain Lacquers
United States
Over 8 years using the app